Marketing & Communications Associate

Employer
Freddie Mac
Location
McLean, VA
Salary
Competitive
Posted
Aug 20, 2019
Closes
Aug 30, 2019
Ref
12350BR
Hours
Full Time
You're high-energy, full of ideas, a bit tech-savvy, and eager to work at an organization that makes a difference. You may not have years of professional experience, but you're ready to work hard, and learn how to hone your marketing skills in a business setting.
We're Freddie Mac Multifamily, and we provide financing for apartment buildings while focusing on finding solutions to the affordable housing crises. The Marketing and Communications team is a hardworking, collaborative group. We challenge each other and get stuff done. And now we're looking for an amazing Marketing and Communications Associate to join us.

As part of the team responsible for promoting Freddie Mac Multifamily's offerings, execution and people, the person assuming this role will work closely with the Marketing and Communications Manager for the Conventional and Small Balance Loans (SBL) business areas to plan, manage and execute external touchpoints including communications, web presence, thought leadership and client relations. This includes developing, coordinating and implementing successful go-to-market rollout activities to launch new offerings and support the continued success of existing offerings.

This hands-on role requires strong writing, planning and project management skills, plus the ability to build and manage relationships and work successfully across all levels, including senior management.

Your Work Falls into These Primary Categories:

Marketing & Communications Strategy

  • Assisting with the planning and developing marketing and communications content and executing across channels in an integrated manner. Maintaining ongoing marketing plans for offerings and working with colleagues to integrate these marketing efforts with other offerings.
  • Developing and maintaining materials including product information sheets and documentation, job aids and other supporting explanatory materials.
  • Writing emails and developing and maintaining web content.
  • Partnering with our internal customers on the Conventional and SBL teams to understand their business, develop marketing communications plans, and execute the strategies and tactics to achieve their marketing goals.
  • Researching and understanding the performance of offerings; developing marketing campaigns to improve offering performance and customer satisfaction; similarly develop customer insights to segment customers and target offerings efficiently; measure and monitor results to understand program success and recommend enhancements for future promotions.


Qualifications

Qualifications
  • 1-3 years related work/intern experience.
  • Strong written and oral communication skills and a keen attention to detail.
  • Strong project management and organizational skills.
  • Exceptional marcom writing skills.
  • Ability to work in fast-paced and dynamic team environment, managing relationships across competing priorities and objectives.
  • Strong Microsoft Word, Excel and PowerPoint skills.
  • Must have strong relationship management skills, be a team player and possess the ability to work across the organization with business personnel at all levels.
  • Bachelor's degree in marketing, communications, journalism or related discipline.

Keys to Success in This Role
  • Excellent written and verbal communication skills
  • Fast learner and self-starter
  • Independent worker who can also thrive as part of a larger team
  • Ability to balance working on multiple projects for different stakeholders at once
  • Financial services marketing experience or interest, particularly in the primary or secondary mortgage market

Top 3 Personal Competencies to Possess
  • Customer Focus - Personally engage with customers to learn their needs while delivering prompt and high-quality customer service
  • Drive for Execution - Be accountable for strong individual performance treating obstacles as challenges to overcome, not excuses
  • Partnership - Build trust and strong partnerships with Lenders and key internal stakeholders through my own actions


Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.