Duties

Summary

This position is part of the Office of the Chief Information Officer, Office of the Secretary of Interior.The incumbent will be responsible for telecommunications and related services managed within the Enterprise Infrastructure Services Section (EISS), Branch of Telecommunications, Service Delivery Division..
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Responsibilities

• Serves as a Department of the Interior (DOI), Designated Agency Representative (DAR) and Telecommunications Ordering Official (TOO) for telecommunications and related services managed within the Enterprise Infrastructure Section (EISS).
• Performs duties in three categories: ordering and coordinating the delivery of services; telecommunications service analysis and contract administration; and telecommunications service advisor.
• Performs technical and analytical work in telephony, networking, IP, and managed network services.
• Focuses primarily on access and transport services, as well as the program areas which are connected to and are supported by these services.
• Functions as DAR and TOO for GSA?s Networx and follow-on contracts as well as non-Networx contracts.
• Acts as a point-of-contact for service ordering and delivery for all contracts used to satisfy commercial service requirements for the programs which fall within Enterprise Services Network (ESN).
• Performs identification of services, ordering, coordination of service delivery, and acceptance of service once the program or project manager has determined that the service is of an acceptable level.
• Performs telecommunications service analysis and contract administration.
• Performs analysis of existing and proposed telecommunications services.
• Provides recommendations for improvement to include integration or convergence of services.
• Identifies resource sharing or alternative service.
• Analyzes usage trends to identify problems and over or under subscription of services.
• Performs telecommunications service advisory to EISS and bureau program and project managers.
• Provides advice and assistance in identifying acquisition strategies.
• Prepares technical specifications and requirements and solicitation packages including statement of objectives or statements of work.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• Suitable for Federal employment, determined by background investigation.
• Direct Deposit of pay is required.
• Selective Service registration required for male applicants, unless exempt.
• Status candidates must meet time-in-grade (see Qualifications).

Qualifications

At the GS-12 level, you must meet the following qualification:

One year of specialized experience equivalent to at least the GS-11 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes but is not limited to: Apply current and emerging telecommunication services availability and order processes within the telecommunications industry to order and coordinate the delivery of services for simple to complex mission requirements; Follow government service order processes and policies which dictates the acquisition and management of IT resources of which telecommunications falls within; Make decisions and recommendations and apply solutions in a variety of specialized areas to complex, telephony and networking requirements including the convergence of IP traffic; Identify opportunities for improvement and cost savings as well as near- and long-term impacts associated with significant industry changes (services, equipment, wiring and cabling, network management, access and transport (transmission) technologies, tariffs and the regulatory process, deregulated processes and services, local and wide-area networks, and evolving industry standards and protocols; Identify trends within the telecommunications sector which may impact existing processes and result in operational and management changes, consolidation or cost-saving opportunities; Communicate ideas and convey complex and technical information to procurements, and resolution of contractor performance issues; Participate in technology procurements and contract administration by following contractual service ordering procedures, ensuring funds are available, and ensuring that a valid obligating document is in place before placing a service order; and Conduct studies to forecast and develop long-range plans and advise top level managers on applying new developments and advances in telecommunications techniques.

At the GS-13 level, you must meet the following qualification:

One year of specialized experience equivalent to at least the GS-12 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes but is not limited to: Serve as Designated Agency Representative (DAR), or similar position, with authorization to appoint, authorize, and to place service orders for telecommunications and related services in support of enterprise level initiatives; Analyze current and emerging telecommunication services availability and order processes within the telecommunications industry to order and coordinate the delivery of services for simple to complex mission requirements; Interpret and follow government service order processes and policies which dictates the acquisition and management of IT resources of which telecommunications falls within; Make decisions and recommendations and develop solutions in a variety of specialized areas to complex, telephony and networking requirements including the convergence of IP traffic; Identify opportunities for improvement and cost savings as well as near- and long-term impacts associated with significant industry changes (services, equipment, wiring and cabling, network management, access and transport (transmission) technologies, tariffs and the regulatory process, deregulated processes and services, local and wide-area networks, and evolving industry standards and protocols; Identify and analyze trends within the telecommunications sector which may impact existing processes and result in operational and management changes, consolidation or cost-saving opportunities; Originate, develop and communicate ideas, persuade others, and convey complex and very technical information clearly and concisely to facilitate policy decisions, procurements, and resolution of contractor performance issues; Interpret and apply communications policies to extend and interrelate it to specific applications, assess cost and operational impacts, assess user, and organizational requirements; and Plan, organize and direct studies to forecast and develop long-range plans and advise top level managers on applying new developments and advances in telecommunications techniques.

Only experience obtained by the closing date of this announcement will be considered.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

Additional information

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp) .

Appointment Authorities: For more information on appointment authority eligibility requirements:
Persons with Disabilities-Schedule A
Special Hiring Authorities for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
OPM Interchange Agreement and Other Miscellaneous Authorities

Telework Suitability :
The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous :

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify .

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Applications: help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

This position is being advertised concurrently with vacancy announcement #OCIO-19-DE-10574323VC using Delegated Examining (DE) procedures. If interested, refer to that announcement to determine if you meet DE requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.

This vacancy announcement may be used to fill similar positions within 90 days.

If selection is made below the full performance level, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Technical Competency - Procurement
• Technical Competency - Technical Documentation
• Technical Competency - Technical Problem Solving
• Telecommunications

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed.
2. SF-50 or DD-214

• Current/Former Career/Career-Conditional Eligible: Your most recent non-award Notification of Personnel Action (SF-50 or equivalent) showing that you are/were in the competitive service, as well as the highest grade (or promotion potential) held, on a permanent basis

3. Other supporting documents:

• SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
• Non-competitive appointment authority documentation, if applicable
• Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal)
• Most recent Performance Appraisal, if applicable
• Cover letter, optional

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp .