PC Technician

Arlington, VA
Aug 18, 2019
Aug 23, 2019
Full Time
Position Overview Candidate will provide support for client systems and business operations. This role consists of primarily Tier 1 2 end user support, inventory management, and PC imaging using SCCM and configuration support. Responsibilities PC setups, swaps, deployments, and replacements. This includes following our documented imaging process as well as software installation and installing the computer Deploying, installing, and configuring PCs, printers, mobile devices, and other peripheral equipment Provide high quality, responsive Tier 1 incident management Deploy new hardware and software, leveraging automated processes established Based on aligned business priorities, focus on continuous improvement and provide world class customer service Work closely to create documentation as required and follow standard operating procedures Perform basic Active Directory functions including joining systems to the domain and password resets Fundamental understanding of the ability to support Windows 7 and Windows 10 Minimum Qualifications Excellent written and verbal communication skills, with service-oriented mindset Demonstrated ability to multi-task and manage competing priorities 2+ years working as an IT DesktopField Technician 2+ years of experience with PC, mobile, and printer deployment (installation, configuration, troubleshooting, software installation, imaging, etc.) Experience with Microsoft Desktop OS (Windows 7-10), Microsoft Office 2016 and O365, and PC Hardware troubleshooting Ability to lift 50 pounds

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