Our client, a major service provider located in Ashburn, VA is seeking a Senior Network Engineer to sit on site and act as their go-to Juniper SME. Job Description Reporting to the Customer Service Leader, this is a highly technical role, providing post-sales support of Junipers Network Products. The Engineer (Resident Engineer) will be required to develop and maintain expertise on the products deployed or to be deployed within the Customer's network. Typical Activities Troubleshooting the network's design and architecture issues Analyzing network and device configurations Providing network design leadership assisting in identifying and building solutions Testing product features and functionality Providing deployment guidance to ensure that implementations are consistent with design specifications Providing informal workshops to transfer knowledge to engineering staff Applying industry best practices to the design, planning, and implementation of the network Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements Evaluating technical specifications for interoperability Responsibilities This is a full-time position and may require long work hours. Technical support to the Customer may require the Resident Engineer to Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution on pre and post production issues. Raise equipment Return Material Authorizations (RMA's) and to track these through to problem resolution Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer Hold design and information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs. Understand the Customer's organizational structure and become familiar with the Customer's network implementation and support processes and procedures to help in designing a network that is available and sustainable. Carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate. Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds andor solutions that are being tried Train the Customer's design, implementation and support personnel to configure and operate the Juniper Networks products Support design and planning of Juniper PTX and MX network products and associated solutions within the Customer infrastructure Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer To peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network. Minimum Qualifications Resident Engineer Staff - Routing and Switching MX, M, PTXT This position is a highly technical role, providing post-sales on-site support of Junipers Products within the MXMPTXT-Series of products at a customer's operationsNOC location. The Resident Engineer will be required to develop and maintain an expertise on the products deployed within the Customers network and certification processes. This is a full-time position on-site at the customer location and requires a strong knowledge and experience with routing protocols and Ethernet switching.