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Director of Information Technology

Employer
Hebrew Home Of Greater Washington
Location
Rockville, MD
Closing date
Aug 21, 2019

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Are you interested in working for a mission driven organization? Are you interested in working for an organization that continues to grow and is dedicated to providing top quality services to its customers? If you are seeking a role that offers you the opportunity to serve as a business partner to the leaders throughout our organization while allowing you to grow personally and professionally, consider a career at Charles E. Smith Life Communities. Charles E. Smith Life Communities is searching for a proven self-starting leader to work as its Director, of Information Technology. Charles E. Smith Life Communities (CESLC) is one of the largest and most highly regarded nonprofit elder care organizations in the nation. Founded in 1910 as the Hebrew Home for the Aged, Charles E. Smith Life Communities now serves more than 1,100 older adults daily in multiple residences situated on a beautiful 38-acre campus in Rockville, Maryland. CESLC brings together six living options on its campus, each with its own warm personality and specialized services. There are choices for independent living, assisted living, and post-acute care, as well as long-term care and secure memory care. Company Website Position Description Reporting to the CFO, the Director of Information Technology will be responsible for managing and overseeing IT operations and be an active participant in business based initiatives, data security strategies and overall future planning efforts. This position is responsible for ensuring the user experience is positive and predictable in terms of both technology and customer service by leveraging internal resources and vendor partners. The position requires an understanding of current and future organizational information system requirements and the ability to identify the practical implications and system capabilities related to achieving organizational goals. Responsibilities Collaborate with business stakeholders to determine organizational priorities and relate those to technology resources. Prioritize relevant activities based on multiple priorities to achieve assigned responsibilities within agreed upon timeframes. Collaborate with team members to provide feedback on overall process and propose areas for improvement andor to mitigate risk. Create, manage, and budget for an enterprise architecture view as it relates to business systems, IT systems and system infrastructure. Manage and monitor relevant metrics in customer service as well as system performance with a focus on continual improvement. Develop and maintain written policies and procedures that govern the computer and information technology functions of the organization. Develop, maintain, monitor and test business continuity plans that will keep the organization functional in the event of a crisis. Qualifications Working knowledge of ITIL, NIST, and PMBOK concepts andor other best practice frameworks with a focus on continual improvement. Ability to translate complex technical terminology, concepts and issues in terms understandable to technical and non-technical team members. Strong interpersonal skills to resolve problems in a professional manner as well as participate in working groups. Ability to handle multiple priorities as well as establish and meet deadlines. Excellent problem solving skills and the ability as well as willingness to create documentation of activities, processes and procedures. Maintains a customer service mindset both to internal staff and stakeholders as well as users in the organization. We offer a competitive salary and excellent benefits in a friendly, fast-paced, team-oriented environment. To learn more, please send resume and salary requirements to Charles E. Smith Life Community, Attn Chris Stamps, 6121 Montrose Road, Rockville, MD 20852, Fax (301) 770-8511 Email stampsceslc.org EOE

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