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IT System Manager / SCCM

Employer
Unisys Corporation
Location
Washington, VA
Closing date
Aug 19, 2019

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We are currently seeking a motivated, career and customer-oriented IT System Manager / SCCM to begin an exciting and challenging career with Unisys.This is a 24 / 7 environment. Shift Hours: 11:00PM - 7:00PM Must have DoD issued Interim Top Secret Clearance !As an IT Systems Manager for System Center Configuration Manager (SCCM) at Unisys Federal, you will support the installation, maintenance, and administration of the global System Center Configuration Manager computing environment (servers, software deployment, security patch deployment, operating systems and infrastructure). System Managers specialize in hardware and operating system support, user support, account and permission management, and the performance management, security, and tuning of systems.Responsibilities and Tasks:* Define, design, and implement core system hardware and operating system solutions.* Define, in conjunction with users and service providers, functionality required to support business strategies.* Work with customers to gather requirements, and propose, engineer, and provision system solutions.* Manage system setup and standardization of features and usage.* Install, configure, support, and maintain hardware and operating system solutions.* Create system documentation, testing, training, and post-deployment assessments.* Maintain SCCM systems by keeping them tuned and compliant with government standards for optimum performance and capacity utilization.* Maintain SCCM systems with the current OS, and software and firmware patches and upgrades.* Maintain standards of operations, such as backups, naming standards, and configurations for SCCM systems.* Coordinate planned downtime and software installs of your assigned servers.* Communicate system status with stakeholders and coordinate maintenance activities.* Support day-to-day operations and provide customer support.* Provide 24x7 on-call technical support and expertise for customer issues and service provider escalation as needed.* Monitor the environment for potential system issues and resolve appropriately.* Adhere to the change management process for any planned maintenance, or when potential issues are identified.* Provide mentorship and training for new team members, computer services staff, and external support teams.* Coordinate vendor-specific support and problem resolution.* Ensure the operational health (Security, Availability, Performance, Interoperability and Reliability) of core computing resources.* Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on business operations (ie, availability, contingency, and disaster planning).* Adhere to established processes and policies.* Continually work to improve operations.* Define and adhere to established service and operational level agreements.* Evaluate and test new software for compatibility with the computing environment.* Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system.* Identify service improvement opportunities.* Provide system security and access.* Partner with service providers and other IT teams to maintain user accounts, login scripts, user profiles, group additions, and renames.* Adhere to security policies for all managed services.* Regularly audit systems to ensure they are meeting compliance requirements. Requirements 8 years' experience in any 2 of the following:Working with network architectures, TCP/IP, name resolution and directory services.Working with Microsoft Windows Server and Workstation operating systems, utilities, monitoring tools, and commands.Supporting a networked PC environment, running the current Windows environment or similar workstation.Working with Enterprise class server hardware technologies leveraged in a data centerDesired:4 years' experience in any of the following:System Center Configuration Manager 2012 or higher.Scripting (VB script, PowerShell, Bash, etc.) or other programming.Experience working with ITIL Processes and Business Process ManagementEducation / Certification / Security Clearance Requirements: Bachelor's degree8570 IAT Level II or Higher Certification Must have active Interim Top Secret Clearance or Higher About Unisys Do you have what it takes to be mission critical? Your skills and experience could be mission critical for our Unisys team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our diverse team, you'll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government's critical systems. Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world. Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.#FED#

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