Role: Avaya Solutions Architect Location: Remote Company: Telecommunications Duration: Long term rolling contract with potential to perm Team Size: 9 Overview: Our client is a global leader in delivering superior communications experiences, and offers a complete portfolio of software and services for contact center and unified communications- offered on premises, in the cloud, or a hybrid. We are seeking 3 Avaya Cloud Solutions Architects to join a new team that will build automated cloud solutions, including cloud management and monitoring, new cloud technologies integration, and customer premise applications to centralized Cloud based applications. The candidate will help deploy, integrate, and maintain Avaya Aura Solutions in private cloud hosted platforms. This person will also partner with internal teams to provide technical leadership in the transformation of traditional UC and CC technology to hosted private cloud. The architect will provide technical leadership, ensuring all cloud solutions and architecture adhere to industry best-practices for scalability, usability, performance, security, and serviceability. This role also oversees the implementation and integration of Avaya Aura UC and CC systems for cloud-based infrastructure. The Architect will work with existing teams to ensure proper lifecycle management of applications. Integration of these platforms with a customer self-service web portal, managed services platforms, reporting infrastructures, along with existing business processes are key deliverables of the Architect role. The role will provide top tier solution support in escalations in customer production including managing the technical progression of complex issues and escalation management. Responsibilities: * Develops strategic plans for cloud-based Avaya solutions, including: transition strategies, risk assessment, and roadmapping. * Designs, deploys and oversees integration of Avaya solutions for cloud-based implementation. This includes both migrating on premise applications to cloud infrastructure as well as maintaining applications already in cloud infrastructure. * Partners with internal stakeholders to identify the impact of architecture and design choices on attributes like scalability, performance, availability and security. Identifies gaps, strategic impacts, financial impacts and the risk in the technical solution or offering and provides technical support. * Troubleshoots complex technical issues for cloud-based solutions. Identifies and mitigates risks on projects. * Help develop documentation, and dissemination of processes related vendor relationship management, tracking, troubleshooting and reporting for cloud-based solutions. * Will assist in developing reporting mechanisms that track and monitors compliance of negotiated contract SLA's and SLO's on an ongoing basis and provides ad hoc reporting as required. * Provides technical leadership and participates within teams as needed for support of cloud-based initiatives * Provides technical documentation for the purposes of integrating the cloud hosted Avaya solution into existing change management and release management workflows * Helps in the creation of automation practices where applicable to drive efficiencies in deployment, monitoring, and maintenance of the solutions. Required Experience: * 7+ years of experience in system design, implementation, and maintenance for Avaya Aura applications in large enterprise. * 3+ years of experience in defining solutions architecture for cloud-based systems * Prior experience architecting and migrating existing on premise applications to cloud infrastructure. * Experience with integration and deployment of Linux particularly Red Hat based software application solutions in a cloud-based environment. * Experience with Microsoft server, active directory domain controllers, DNS & DHCP, and supporting LAN and WAN transport extremely valuable * Experience with SIP trunking, and SIP device access including SBC, and related security components and mechanisms is extremely valuable * Knowledge of web development/architecture trends, including REST, Web Services, API's, and MS SQL Server development. * Leadership initiative to drive the execution of a technical architecture strategy. * Excellent troubleshooting and critical thinking skills. * Ability to communicate effectively with various stakeholders including technical, non-technical and executive leadership EEO EmployerApex Systems is an equal opportunity employer. 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