Information Technology Cybersecurity Manager (PLCYPLN/INFOSEC), GS-2210-14/15

Washington, D.C
Aug 17, 2019
Aug 20, 2019
Full Time


This position is located in Department of Homeland Security, United States Coast Guard, Assistant Commandant for Command, Control, Communications, Computers and Information Technology (C4IT)(CG-6), Office of Command, Control, Communications, Computers, Cyber and Intelligence (C5I) Program Management (C5I PMO)(CG-68), C5I Systems Management Division (CG-681), Infrastructure Branch (CG-6812), Washington, DC.

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The C5I Systems Management Division (CG-681) is responsible for overseeing C5I programs and portfolio management. The incumbent is an IT Cybersecurity Program Manager for Microsoft Office 365 (O365), Windows 10 Secure Host Baseline (SHB), or application and network mobility.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.

Typical work assignments at the GS-15:
  • Develops and maintains strategic plans
  • Develops methods to monitor and measure risk, compliance, and assurance efforts
  • Resolves conflicts in laws, regulations, policies, standards, or procedures
  • Evaluates the effectiveness of procurement functions in addressing information security requirements and supply chain risks through procurement activities and recommend
  • Acts as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully
  • Coordinates and program manages the overall service provided to a customer end-to-end
  • Manages the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of Operating Level Agreements (OLAs)
  • Leads and oversees budget, staffing, and contracting for the respective program
  • Negotiates for the acceptance of agency positions on key Government-wide policy initiatives exercising independent judgment and discretion with DoD, DHS, OMB on national security systems (NSS) and respective classified information, critical infrastructure, mission essential systems (MES), high value assets (HVA) or other USCG information systems, including advance information of management's position with regard to IT cyber contract negotiations, IT cyber acquisitions, cyber security continuous diagnostics and monitoring.
  • Routinely exercises independent judgment and discretion when obtaining and leading confidential advance information of management's position with regard to IT cyber contract negotiations and investments; performing studies that may result in changes of organizational structures or staffing levels requiring labor relation matters.
  • Monitors and audits the schedule, cost, design, analysis, operational performance and/or internal security procedures of national security systems (NSS) and respective classified information, critical infrastructure, mission essential systems (MES), high value assets (HVA) or other USCG information systems.

In addition to the duties above, the following are typical work assignments at the GS-14:
  • Performs needs analysis to determine opportunities for new and improved business process solutions
  • Reviews or conduct audits of information technology (IT) programs and projects
  • Ensures that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals
  • Participates in the acquisition process as necessary

Travel Required

Occasional travel - Occasional travel is required.

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship is required.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • This position requires a Secret clearance.
  • A one-year supervisory probationary period may be required.

All qualification requirements must be met by the closing date of the announcement.


To qualify at the GS-14 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-13 grade level in the federal sector.

To qualify at the GS-15 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-14 grade level in the federal sector.

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

Specialized experience includes the following:
  • Demonstrated expertise in Program and Project Management. Certification or degree is desired.
  • Demonstrated program management and technical expertise in planning, building, configuring, testing, implementing, operating and maintaining solutions for Microsoft Office 365 (O365), Windows 10 Secure Host Baseline (SHB,) or application and network mobility.
  • Demonstrated expertise with overseeing and tracking integrated master schedules, key milestones, and critical paths through appropriate automated tools and processes;
  • Demonstrated expertise with representing agency equities at Department and OMB level review boards;
  • Demonstrated expertise with system development using the Systems Engineering Life Cycle (SELC).
  • Demonstrated expertise with defining and analyzing System performance metrics, return on investment, business case analysis,
  • Demonstrated expertise with developing, justifying and defending budget formulation C5I investment priorities for the Agency internally and externally;
  • Demonstrated expertise with overseeing tradeoffs of maintaining, upgrading, or replacing systems including forecasting the implementation new, emerging, and disruptive technology into the mission;
  • Demonstrated expertise with developing cost estimates, price determinations, and specifications for procurement, modification, operations and maintenance of systems.
  • Demonstrated expertise with recommending prioritization and funding for C5I programs and systems.
  • Demonstrated expertise with organizing assigned tasks, plans and directing IT research studies, engineering and alternatives analyses, and work products as required to support cost, schedule, and performance criteria;
  • Demonstrated expertise with the acquisition life cycle framework to develop, release, evaluate and execute Statements or Work (SOWs), Statements of Objectives (SOOs), Requests for Information (RFIs) and, Requests for Proposals (RFPs);
  • Demonstrated expertise with applying privacy, records management, and cybersecurity requirements and authorized standards to systems;
  • Demonstrated expertise with applying enterprise architecture and standards from the as-is state through transition to the to-be state;
  • Demonstrated expertise in maintaining a complete and accurate inventory of systems, web sites and their respective system lifecycle status;
  • Demonstrated expertise with leading teams.
  • Demonstrated expertise with laws, regulations, policies, and ethics as they relate to cybersecurity and privacy
  • Demonstrated expertise with information technology (IT) architectural concepts and frameworks
  • Demonstrated expertise with Risk Management Framework (RMF) requirements
  • Demonstrated expertise with resource management principles and techniques
  • Demonstrated expertise with system life cycle management principles, including software security and usability
  • Demonstrated expertise with the organization's enterprise information technology (IT) goals and objectives
  • Demonstrated expertise with how information needs and collection requirements are translated, tracked, and prioritized across the extended enterprise
  • Demonstrated expertise with the organization's core business/mission processes
  • Demonstrated expertise with Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration
  • Demonstrated expertise with service management concepts for application and networks and related standards (e.g., Information Technology Infrastructure Library, current version [ITIL]
  • Demonstrated expertise with information technology (IT) acquisition/procurement requirements
  • Demonstrated expertise with the acquisition/procurement life cycle process
  • Demonstrated skill in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
  • Demonstrated expertise overseeing the development and update of the life cycle cost estimate

  • AND

    For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

    Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

    Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

    Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

    Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.


    This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

    Additional information

    Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.

    DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here

    Recruitment incentives may be authorized.

    If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal and regulatory requirements are met and when recommended by the supervisor. However, promotion to the full performance level is not guaranteed and is dependent on successful performance at the lower grade level(s).

    Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position.
    • Federal Acquisition Certification for Program and Project Managers Level III (FAC P/PM-III) or management determined equivalent within two years of entry into the position.

    All Federal employees are required to have Federal salary payments made by direct deposit.

    The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

    More than (1) selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

    If you need a reasonable accommodation for the application and hiring process, please contact 202-795-6351. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, you will be referred for consideration. The following competencies or knowledge, skills, and abilities are needed to perform this job:
  • Knowledge and skill in providing successful program management
  • Skill in applying advanced IT principles, concepts, and methods, standards, and practices and the business value of information.
  • Skill in providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.
  • Skill in applying interrelationships of multiple IT specialties; new IT developments and applications; emerging technologies and their applications to business processes; IT security concepts, standards, and methods; project management principles, methods, and practices developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments.
  • Knowledge and experience with DoD Architecture Framework, IT requirements general methodologies and management applications.

  • To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    1. Your resume
    2. If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.
    3. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.

    All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents. The required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123HQ) ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE STOP 7912, WASHINGTON, DC 20593-7912 (CG-123HQ).

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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