The Role: Location: Arlington, VA (Metro-Washington, DC area) Reports to: NAMI Board of Directors Overview: Following on from an 18-month, multi-phase strategic planning process and an extensive stakeholder listening tour, inclusive of thousands of people affiliated with NAMI in all 50 States, the NAMI Board has approved a new strategic plan for the period 2020-2025. NAMI is seeking a Chief Executive Officer (CEO) who will achieve the vision and mission of NAMI and be responsible for inspiring and leading constituents and team members within the national organization and the larger NAMI community building the movement at a pivotal time in its history. The ideal candidate is authentic and resilient, with business acumen and the ability to lead change during a period of exceptional growth within the NAMI organization, as well as the dramatically elevated prominence of mental health issues in our culture. NAMI's next leader will leverage the national awareness that mental health issues are receiving in the media for the communities NAMI serves. Position Summary: The CEO provides direction and leadership for NAMI's mission and vision, communicates the goals of NAMI and its work internally and externally, and oversees the implementation of the organization's strategic plan, programs and initiatives. In partnership with the Board, the CEO is responsible for the successful and sustainable growth of NAMI, the translation of strategy into clearly aligned operational plans, and the development of efficient infrastructure and a sustainable funding model. S/he will ensure accountability for the outcomes and the impact of NAMI's programs and advocacy. Together, the Board and the CEO will ensure NAMI's relevance to NAMI communities including state organizations & local affiliates, the accomplishment of NAMI's mission, vision and strategic plan, and the accountability of NAMI to its diverse constituents. Key Responsibilities: Leadership & Strategic Vision Provide inspirational leadership and management of staff, across the alliance; build an organizational culture that is grounded in a shared vision, vibrant in team work and accountability, supported by mutual respect, and unrelenting in the pursuit of quality programming, services, and support to state offices and local affiliates. Drive the vision and strategy for growth; engage both internal and external stakeholders to achieve NAMI's mission, next level of impact, and sustainable organizational growth. Oversee operational planning and hold executive and senior leaders accountable for ensuring successful implementation of programs, fundraising, partnerships, and building awareness of NAMI. Assist the Board in monitoring and evaluating NAMI's relevancy to the state organizations and local affiliates - its effectiveness and results. Facilitate fair and empathetic resolution of issues that arise in a large alliance with multiple stakeholders; strengthen communications and responsiveness from the national office to the field. Community Relations Serve as chief spokesperson, representing NAMI locally and nationally; act as a leading voice in pursuit of the NAMI mission. Implement an internal and external marketing and communications strategy. Act as an advocate, within the public and private sectors, for issues relevant to NAMI, its programs, services and community needs. Maintain open dialog with stakeholders, volunteers, donors and communities at large to improve services and programs, and ensure alignment around NAMI mission and strategy. Work with legislators, partner organizations and regulatory agencies at highest levels to further strategic advocacy priorities. Identify opportunities/facilitate strategic partnerships with other organizations to advance NAMI mission and priorities. Board Relations & Board Development Work with the Board to ensure strong, transparent, and high-functioning governance role; assist the Board articulate its role, responsibilities and that of its committees; assist with regular performance assessments. Work with the Board to develop strong governance standards and practices for the Board and national office staff, state and local affiliates; oversee implementation of these standards. Serve as a thought partner to the Board's executive committee and committee chairs to ensure relevant, accurate, and timely information is provided to inform/guide the Board's strategic thinking. Inform the Board and its committees about trends, challenges and opportunities in order to facilitate discussion and policy-making; recommend policy positions. Build a trusting and transparent partnership with the Board in order to achieve the mission, vision and goals. Financial Management & Administration Provide oversight of all NAMI activities; assure the effective management of day-to-day operations, and a high-functioning organization. Create environment of transparent cross-functional communication, planning, goal-setting, and team work. Promote programs/services that are produced in a cost-effective manner; assure program quality and organizational stability through development and implementation of standards and controls, systems and procedures, and regular evaluation. Together with the CFO, oversee the fiscal status of NAMI including developing long and short-range financial and operating plans, monitoring the budget, reporting and audit. Inspire, coach and develop a diverse team with multiple perspectives and talents; motivate and collaborate, actively seek input from a variety of sources; assure a process for recruitment, development of appropriate salary structures, and consistent evaluation of staff and volunteers. Oversee all IT systems and functions for effective operation of the national office and its alignment with its state organizations and local affiliates. Fundraising Lead diversified fund development efforts in partnership with the Board and the development team, focusing on individuals, corporations, philanthropy, and fundraising events. Guide and support the Board and its fundraising committee; provide resources and support that enable all members to serve as brand ambassadors for NAMI. In partnership with the marketing and communications team, formulate and execute marketing, branding and development strategies for National that will increase NAMI visibility and enhance revenue from major donors. Assure the development and operation of gift management systems and reports for quality decision-making. Prioritize the consistent collection of data and the evaluation of service offerings and programs; use metrics to make decisions regarding the development of new programs, partnerships, fundraising, and initiatives that are tied to the strategic plan and financial targets. Candidate Profile: Professional Experience: Minimum 15 years of strategic executive leadership experience in federated, geographically dispersed, or complex model organizations during periods of growth and change Professional experience may have been gained in the mental health sector or a health-related field, large multi-site patient advocacy organizations, and/or organizations serving disadvantaged populations Broad general management experience across finance, HR, operations/technology, marketing, program, fund development, and working with volunteers and Boards Achievement in change environments, bringing to scale complex organizations; adept at assessing infrastructure requirements necessary to support sustainable growth/healthy organizational culture Ability to set clear priorities, delegate and guide investment in people and systems; proven strategic, organization and problem-solving skills that enable sound and decisive decision making Proven change management and coalition-building experience; ability to influence and enable others to work collaboratively in service of the NAMI community Record of innovative/sustainable fundraising from individuals, corporations, foundations, and current and potential NAMI partners. Superior mentoring, professional development, people management and leadership skills; evidence of leading change with positive outcomes; inspiring team builder who engenders trust/builds group commitment to goals and objectives. Personal Attributes: Passionately committed to NAMI's values, mission and vision Servant-leader who communicates a clear vision for the future of NAMI; applies creative solutions to organizational problems; anticipates and responds to emerging situations Change agent; manages continuity, change and transition; establish buy-in along the way Constructively addresses the impact of attitude and action on NAMI, and its participants; facilitates conflict resolution; able to successfully work through tough decisions Systems thinker; client focused; defines goals and establishes priorities with clear responsibilities to ensure results Comfortable with diversity; respectful of a wide range of faiths, beliefs and experiences Multi-cultural management experience; high level of emotional intelligence Exceptional written, verbal and presentation skills; ability to inspire and motivate people at all levels within and outside of NAMI including national, state and local groups, partners and donors Displays the highest levels of personal and professional integrity; models exemplary behavior Lifelong learner; intellectually curious Ability to travel extensively Lived experience with mental health issues, personally, with a friend/family member or in relevant professional experience, is an asset; willingness to learn the multiple facets of lived experiences is a must EDUCATION: A Bachelor's degree required; graduate degree is preferred.