Duties

Summary

This position is located in the United States Department of Labor (DOL), Employment and Training Administration (ETA), Office of Management and Administrative Services (OMAS), Office of Controlled Correspondence, Communication & Coordination (OCCC).

OCCCC ensures that policies, procedures, and responses to controlled executive correspondence and other prepared documents to reflect the priorities of the Administration to meet the laws and mandates promulgated by Congress.

Learn more about this agency

Responsibilities

GS-12: The incumbent performs but is not limited to the following duties and responsibilities:

• Responsible for general correspondence review. Receives, screens, analyzes, assigns, and tracks controlled executive correspondence from the public, academia, Congress, the White House, States, foreign heads of state and their representatives, and other governmental agencies. The incumbent reviews correspondence submitted to and received from the Office of the Assistant Secretary, and ensures compliance with ETA's policy guidance.
• The incumbent applies comprehensive knowledge of ETA's organizational structure, missions, and functions to recommend methods, processes, systems, controls, and procedures for clearance in-take and tracking; Works closely with the Office's other senior-level Correspondence Analyst to ensure that policies and procedures on both in-take and clearance controlling sides of the Correspondence division are working in unison to support ETA in meeting its goals and mission.
• Serves as the point of contact for appropriate agency correspondence staff on clearance training, submissions, and procedures. Responsible for reviewing, monitoring, and contacting agencies on overdue clearance requests. Maintains all clearance pending files and reviews and tracks open pending files for accuracy and complete processing and filing. Monitors quality control of clearance activities, including work load, productivity, efficiency and accuracy, and serves as a liaison between controllers and Supervisor of Correspondence and Office management, when needed.
• Instructs appropriate Office staff, agency personnel, etc., on the clearance procedures and requirements for using and maintaining the Secretary's Information Management System (SIMS), and SIMS replacements.

Travel Required

Not required

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• Must be at least 16 years old and a U.S. Citizen.
• Appointment to this position may require a background investigation.
• Requires a probationary period if the requirement has not been met.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.

Qualifications

GS-12: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-11, in the Federal Service. Specialized experience is experience in or directly related to the line of work of the position to be filled, and which has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position.

Specialized Experience: For this position, specialized experience is defined as:

• Experience coordinating written responses to correspondence from the general public, other Federal agencies, and Congressional offices;
• Advising organizational staff and leadership on technical and substantive compliance with agency/departmental correspondence management policies; and
• Proposing and making recommendations to modify correspondence management policies, procedures, and operations.

Education

No education requirements for the vacancy.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP / CTAP , you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Correspondence Management - Comprehensive knowledge of correspondence policies, procedures, and supporting applications.(e.g., information and document management systems, and tracking systems). Ability to develop, implement, and maintain projects that support and improve the efficiency and effectiveness of correspondence management activities.

Organizational Awareness - Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). You must meet the cut off score of 85. Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

The following documents are required from all applicants (PLEASE READ CAREFULLY):

ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.

*WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.

Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.

Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here .

The following documents are required if applicable:

Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP / CTAP Eligibility.

DD-214 - Verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)

Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):

(a) 30% or More Compensably Disabled Veterans (DAV)
(b) Military Spouses (MISP)

Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.