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Technical Delivery Manager

Employer
The Washington Post
Location
Washington, DC
Closing date
Oct 31, 2019

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Job Details

Application Instructions

Please list all professional experience and explain any gaps in employment history.

Job Description

  • Development and presentation of the Statement of Work (SOW) content, including work being performed, milestones, epics and timeline
  • Leads day-to-day delivery outsourced solutions to clients
  • Product owner for the client engagement. They own execution of the roadmap i.e., the timeline and the deliverable specified in the SoW. In order to perform the work, they will need to work with the client to gather requirements, and write user stories against the SoW milestones/epics that are ready to be estimated and broken down into technical tasks by the engineering team.
  • Manage product teams including both internal and external resources in the design, development and delivery of client deliverable in accordance with the SOW
  • Establish relationships with key client personnel and deliver timely, high quality service to the client
  • Ensure clear team communications about the product roadmap to all professional services staff assigned to the SOW
  • Ensure client satisfaction through follow-up, client responsiveness, client engagement and thorough communication
  • Ensures continuous and effective services are provided and product delivery completion is within budget and in accordance with contract requirements
  • Conducts initial acceptance testing of the deliverable produced by the professional services team
  • Presents engagement (phase) results to clients
  • Understands and can manage organizational resources, priorities, business objectives and policies; in a matrix environment, to meet engagement deadlines and goals
  • Share subject matter expertise with key stakeholders to elevate the Arc product capabilities to deliver solutions for clients
  • Selects, tailors and applies formal methodologies, approaches, frameworks, tools and techniques to analyze client requirements, develop hypotheses, and draws conclusions/recommend solutions

Company

Thank you for your interest in a career with The Washington Post. We invite you to review all of our open positions to find the one that's right for you. We look forward to receiving your resume!


Since it first began publication more than 130 years ago, The Washington Post has grown into one of the most storied and respected news organizations in the world. A subsidiary of The Washington Post Company, today's Post is the indispensable guide to Washington. In print, we enjoy the highest penetration of any major metropolitan newspaper in the United States. On the web, we have the third largest news website with 17 million unique visitors each month, and have recently launched a celebrated news app for the iPad. We serve Washington in all media, on any platform, including paid products, events, and tailored content.

More broadly, The Washington Post Company delivers quality products to today's students, readers and viewers. What unites our company is the immediacy of our products and services, created by teachers and tutors at Kaplan; reporters and editors at our media properties; and associates at Cable ONE.
Washington Post Media views its employees as its most valuable asset and provides a comprehensive benefits package to promote healthy and balanced lives at work and at home. We offer competitive salaries, opportunities for training and career advancement and an outstanding, progressive benefits package including:
Health and dental benefits
Flexible healthcare and dependent care spending accounts
401(k) and company-funded cash balance plan
Life and disability insurance
Tuition reimbursement
Adoption assistance
Domestic partner benefits
Employee assistance program
Employee referral program
 

Company info
Website
Location
1301 K Street, N.W.
Washington
DC
20036
US

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