Customer Support Specialist

Location
Reston, VA
Posted
Sep 12, 2019
Closes
Oct 22, 2019
Ref
222632
Function
Administrative, Other
Hours
Full Time
Job Summary/Company:Are you an experienced customer service/call center professional? Do you have a passion for delivering exceptional customer service and giving back? Are you looking for a long term career that has plenty of growth opportunity? This could be the job for you! Sparks Group has partnered with a company that is seeking professional and dedicated Customer Support Specialists. Apply now or call 703-620-6444!

Responsibilities:
  • Provide exceptional customer service to users by handling phone calls and emails
  • Assist customers with using company platform
  • Accept incoming calls and email inquiries to assist users who are experience troubleshooting issues
  • Maintain a friendly and personable demeanor to consistently build user relationships

Qualifications/Background Profile:
  • 6 months experience of customer service or call center support
  • Experience working closely with customers and providing exceptional support
  • Strong communication skills, both written and verbal
  • Basic computer proficiency and not afraid to take on new technology responsibilities
  • Carry a passion for helping others

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.