Library Assistant

Arlington, Virginia
$38,001.60 - $58,052.80 Annually
Aug 16, 2019
Aug 23, 2019
Full Time
Position Information

Arlington County's Department of Library is seeking a Library Assistant to assist patrons at the circulation desk with checking out and returning library materials, registering new patrons, placing items on reserve, obtaining items through inter-library loan, and issuing library cards.

Specific duties include:
  • Assessing fines for overdue books and collecting payments or donations for other library services and programs;
  • Providing information to patrons concerning circulation policies and procedures as well as the location of materials, equipment and facilities within the library;
  • Responding to telephone or email inquiries and providing technology assistance to patrons requesting assistance using the catalog and other library services from off-site locations;
  • Advising patrons on programs offered throughout the library system;
  • Performing collection maintenance by re-shelving books and periodicals and/or creating shelving carts;
  • Assisting with the library's administrative and operational requirements (e.g. sorting and processing new materials; deleting lost materials from records; identifying and processing new books that can be repaired; ordering and maintaining supplies; opening and closing the office/branch);
  • Coordinating audiovisual equipment usage for conference room meetings and troubleshooting malfunctioning equipment; and
  • Assisting in maintaining an orderly atmosphere by enforcing the library's policies and procedures.

The ideal candidate will be an eager learner and problem solver, energetic, and promote excellent customer service to all library users. The library circulates materials in multiple formats and makes available a wide variety of electronic resources to families, commuters, young professionals, and patrons of all ages and cultural backgrounds.

Selection Criteria

Minimum: Associate's degree or two years of college course work from an accredited college or university, plus two years of library experience providing customer service that includes resolving patron problems, explaining policies and procedures, providing information, and/or processing materials in a library environment.

Substitution: Additional experience in libraries or a directly related area may substitute for the education requirement on a year-for-year basis.

Desirable: Preference may be given to applicants with one or more of the following:
  • Previous library experience within the past 10 years;
  • Handling money, running a cash register, and creating deposits;
  • Troubleshooting and/or assisting with technology; and/or
  • Working with diverse populations, some with limited English ability

Additional Information

Work hours: Full-time, permanent position (40 hours per week); schedule includes evenings and weekend work. Actual work schedule will be determined upon appointment based on the needs of the work location. Location assignment may change over time; the current vacancy is at the Columbia Pike Library, 816 S. Walter Reed Drive.

Must possess valid driver's license. Must be able to push heavy book carts, lift 25 lbs., and stand for extended periods of time.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website:

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


What is your highest level of education?
  • High School or equivalent
  • Some College
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree


Please indicate the amount of full-time experience you have in library work:
  • None
  • Less than 6 months
  • 6 months but less than 1 year
  • 1 but less than 2 years
  • 2 but less than 3 years
  • 3 years or more


Please check if you have experience on the following areas: (check all that apply)
  • Previous library experience within the past 10 years
  • Handling money, running a cash register, and creating deposits
  • Troubleshooting and/or assisting with technology
  • Working with a diverse population, some with limited English ability
  • None of the above


Please describe your experience in resolving problems, explaining policies and procedures, providing information, and/or processing materials in a library setting.


Please indicate your proficiency level of experience using Microsoft Office or similar applications.
  • Never use
  • Beginner
  • Intermediate
  • Advanced

Required Question

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