Housing Assistance Program Specialist (grant-funded)

$53,393.60 - $81,598.40 Annually
Aug 29, 2019
Aug 30, 2019
Program Manager
Full Time
Position Information

This is a grant-funded position and is contingent upon funding availability.

Arlington County's Department of Human Services is seeking a responsible, self-starter Program Specialist to assist in the ongoing administration and maintenance of its Housing Choice Voucher (HCV) program. The HCV Program provides rental assistance to low income families, the elderly, and persons with disabilities. The population served is culturally diverse with a high percentage of Spanish speakers.

The Specialist will be expected to use independent judgment within defined administrative guidelines; review and analyze housing regulations and rules; prepare and develop statistical reports and presentations; and assist with the development of program guidelines.

Specific duties include:
  • Conducting comprehensive client interviews to determine their initial and continued eligibility for benefits;
  • Processing intake and enrollment when necessary;
  • Conducting interim and annual re-certifications;
  • Conducting briefings and presentations on eligibility;
  • Counseling clients on their rights and responsibilities in the HCV Program;
  • Negotiating rents and other client-related issues with property managers and other entities;
  • Working with database systems related to housing programs;
  • Educating owners and clients about the implementation of new regulations; and
  • Providing on-going Technical / Software training and assistance to staff.
Successful candidates for this position will have excellent time management skills to meet multiple deadlines; an understanding of technology support systems applicable to housing programs and/or case management; and excellent communication and interpersonal skills to interact and provide customer service to a diverse population of clients, property managers, staff, and others daily.

About DHS

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria

Minimum: Bachelor's degree in business or public administration, sociology or related field plus two year's experience in housing program administration preferred.

Substitution: Four years of experience may substitute for the education requirement, of which two years may be general administrative experience and two years must be responsible technical experience in housing administration or a related field.

Desirable: The preferred candidate will have one or more of the following:
  • Certification as a Housing Specialist or the ability to obtain the Certification within one year of employment;
  • Experience in federal housing programs, particularly Housing Choice Voucher assistance programs;
  • Knowledge of the principals, and practices of case management;
  • Experience working with individuals applying for or receiving public assistance, the elderly, persons with disabilities, and/or non-English speaking individuals; and/or
  • Experience interpreting and implementing technical regulations governing eligibility for subsidy programs.

Additional Information

Work Hours: 8 a.m. to 5 p.m., Monday through Friday

Background check: A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Applicant must possess, or obtain by the time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. If the applicant possesses or acquires a license, the applicant must provide or authorize Arlington County to obtain a copy of the applicant's official state/district driving record. Any offer of employment may be contingent on a favorable review of the applicant's driving record.

This is a grant-funded position and is contingent upon funding availability.

Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered. In order to receive full credit for your experience, please ensure that you have included details of all relevant work experience on your application and have completed the Supplemental Questionnaire in its entirety.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


What is your highest level of education?
  • High School or equivalent
  • Some College AA or 60 semester hours (90 Quarter hours)
  • BA/BS not related to position
  • BA/BS required by position
  • Graduate work not related to position
  • Graduate work related to position


Check the statement that best fits your experience with federal housing programs:
  • I have no experience administering federal housing programs.
  • I have less than one year of experience administering federal housing programs.
  • I have 1 year but less than to 2 years of experience administering federal housing programs.
  • I have 2 years but less than to 3 years of experience administering federal housing programs.
  • I have more than 3 years of experience administering federal housing programs.


Please indicate if you have experience in the following:
  • Housing Choice Voucher Assistance Programs
  • Other Federal, State or local subsidy programs
  • Assisting low income persons
  • Eligibility determination
  • Working with databases related to housing programs
  • Preparing statistical and narrative reports
  • Interpreting and implementing technical housing programs regulations
  • Developing housing program guidelines
  • None of the above


Have you obtained a Housing Choice Verification Certification within last two years?
  • Yes
  • No

Required Question

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