Duties

Summary

This position is located in the National Credit Union Administration, Office of the Chief Information Officer (OCIO). This position serves as the IT Specialist (APPSW).

More than the number of positions listed may be filled through this vacancy announcement.
Learn more about this agency

Responsibilities

As an IT Specialist (APPSW), you will be responsible for the following duties:

• Evaluating and recommending the choice of software development platform and architecture design as well as the hardware requirements for the development, testing, quality assurance, and production environments.
• Conducting research and studies in the areas of current and emerging computer technology for the purpose of integrating appropriate new technological advances into the NCUA information technology infrastructure that will allow for delivery of cost effective technologies and software solutions.
• Providing briefings to OCIO management, colleagues and customers on proposed IT technical solutions for adoption by the Agency.
• Assisting NCUA in developing and implementing innovative technology solutions such as cloud initiatives, an enterprise data warehouse, supports business process redesign efforts, identification of strategic initiatives, and the development and utilization of data and analytics and metrics
• Developing and maintaining the OCIO software development technical architecture and make recommendations for improvement.
• Establishing and documenting software development guidelines, coding standards, and conducting training sessions as needed.
• Conducting code, data models, stored procedures and other routine programming reviews and diagnoses technical issues
• Validating correct implementation of technical solutions delivered and performs user acceptance testing to ensure performance.
• Translating system requirements into application prototypes.
• Translating technical specifications into programming specifications.
• Providing input for the configuration of the applications and servers on which application programs run to ensure the rigorous application of information security/information assurance policies and principles.

Travel Required

Occasional travel - You may be expected to travel for this position to attend or give training.

Supervisory status
No

Promotion Potential
None

Requirements

Conditions of Employment

• You must be a U.S. Citizen.
• Suitable adjudication of background/security investigation is required.
• A probationary/trial period may be required.
• This position is telework eligible.
• Financial disclosure is required.

Qualifications

Basic Requirement:

You must have IT-related experience in each of the following four competencies which must be supported by the information contained in your resume and other application materials. Experience must be IT related.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

SPECIALIZED EXPERIENCE: In addition to the Basic Requirements for this position, you must also have one full year of specialized experience equivalent to the CU/GS-13 grade level obtained in either the public or private sector.

Specialized experience must include serving as a solution/software architect performing all of the following:

1. Transitioning legacy on-premise systems to a cloud environment (eg. Amazon WorkSpace (AWS), Azure)
and
2. Supporting customized software (i.e. .Net, SQL Server and JavaScript) and commercial off the shelf applications (eg SharePoint, MicroStrategy) to include all phases of the software development lifecycle (SDLC) (eg systems re-engineering; solution design & development; system integration; information and data security; automated testing and release/change management).

You must meet the qualifications for this position by the closing date of this announcement.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education

Education is not required to qualify for this position.

Additional information

SALARY: Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 42.87 percent for the Alexandria, Virginia geographical area.

Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check status of your registration by visiting the Selective Service website at: http://www.sss.gov/ .

This position is in the bargaining unit.

NOTE: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.

Shared Certificates: Applicants may be considered for other positions within the agency that require similar qualifications and are in the same series and at the same grade level of this position.

NCUA IS A COMPETITIVE SERVICE AGENCY.

NCUAuses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

First, your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.

Second, if you have a complete application package, your RESUME will be reviewed to determine if you meet the basic qualifications and specialized experience requirements (see "Qualification and Evaluations" section). You must provide specific details in your resume as to how your experience meets the specialized experience.

Third, your resume and supporting documentation will be compared to your responses to the assessment questions. The numerical rating you receive is based on your responses to the questions. If upon review it is determined that your resume and supporting documentation do not support your responses to the questions, your numerical rating may be adjusted and you may be excluded from consideration for this position.

If you are found to be among the top qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/10552121 .

The self-assessment questions have been developed to evaluate your competency in the following areas:

• Accountability
• Attention to Detail
• Customer Service
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Self-Management
• Software Development
• Software Engineering
• Stress Tolerance
• Teamwork

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on the online assessment may also result in your removal from consideration.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

VETERANS: If you wish to be considered under an applicable Veteran's Authority such as (VEOA, 30% or more Disabled vet, etc.), you must submit a copy of your Veteran's Documentation (DD-214 (Member 4 Copy preferred, however documentation provided must contain dates and character of service), VA letter, SF-15).

• If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.
  

SPECIAL EMPLOYMENT CONSIDERATION: To receive consideration for a special appointment authority (severely disabled, Peace Corps or Vista volunteers,certain military spouses, etc.) you must submit all required documents supporting your claim.

SF-50: Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status, tenure and the full performance level (FPL) of the position held . Please do not submit an SF-50 for a cash/time off award.

Please Note: Current permanent NCUA employees are not required to submit a Notification of Personnel Action (SF-50). Status will be confirmed by the Agency.

CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location.
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must receive an 85 or above on the rating criteria for this position. For additional information, click CTAP .

To apply for this position, you must provide a complete Application Package which includes:
1. Resume
2. Other supporting documents:

• Cover Letter, optional
• College transcript(s), if qualifying based on education or if a Basic Requirement
• Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
• Non-competitive appointment authority documentation, if applicable.
• Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
• If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here .

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
YOUR RESUME MUST support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Please Be Aware: During the application process, you will be asked a series of eligibility questions. Your eligibility for consideration will be based upon your responses to the eligibility questionnaire only. If you answer "no" to all eligibility questions for this position, your application will be rated as ineligible and you will not be considered for this position. If you have any questions about which eligibility applies to your situation, please the point of contact indicated on the announcement.