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ServiceNow System Administrator / Developer

Employer
The Washington Post
Location
Washington, DC
Closing date
Sep 18, 2019

Job Details

Application Instructions

Please list all professional experience and explain any gaps in employment history.

Job Description

The ServiceNow Administrator/Developer is a senior technical resource that possesses advanced administration capability and designs, builds, and customizes ServiceNow applications and services.

The Administrator/Developer works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle.

Responsibilities:
  • Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform
  • Leads ServiceNow maintenance, upgrade planning and administration
  • Designs and develops new ServiceNow workflows and processes
  • Provides accurate estimates of release level of effort
  • Takes ownership of complex business requirements and works them to completion
  • Manages and resolves incidents against ServiceNow applications
  • Incident resolution
  • Provides mentoring and guidance for ServiceNow Administrators


Qualifications:
  • Scripting - JavaScript - Web Services - HTML - CSS - Jelly
  • Enterprise and/or IT Service Management
  • Advanced System Administration Experience
  • Database configuration/administration within ServiceNow
  • Strong requirements gathering experience
  • Strong analytical skills
  • Ability to communicate complex processes and workflow to all audiences
  • Ability to work independently


Requirements:
  • Bachelor's degree in computer science, equivalent field, or equivalent experience.
  • 4+ years of ServiceNow administration/configuration.
  • Proficiency in JavaScript or similar language.
  • Familiarity with IT Service Management practices (ITIL)


Preferred Certifications
  • ServiceNow System Administration
  • ServiceNow Advanced System Administration
  • Scripting in ServiceNow
  • ITIL v3 Foundations

Company

Thank you for your interest in a career with The Washington Post. We invite you to review all of our open positions to find the one that's right for you. We look forward to receiving your resume!


Since it first began publication more than 130 years ago, The Washington Post has grown into one of the most storied and respected news organizations in the world. A subsidiary of The Washington Post Company, today's Post is the indispensable guide to Washington. In print, we enjoy the highest penetration of any major metropolitan newspaper in the United States. On the web, we have the third largest news website with 17 million unique visitors each month, and have recently launched a celebrated news app for the iPad. We serve Washington in all media, on any platform, including paid products, events, and tailored content.

More broadly, The Washington Post Company delivers quality products to today's students, readers and viewers. What unites our company is the immediacy of our products and services, created by teachers and tutors at Kaplan; reporters and editors at our media properties; and associates at Cable ONE.
Washington Post Media views its employees as its most valuable asset and provides a comprehensive benefits package to promote healthy and balanced lives at work and at home. We offer competitive salaries, opportunities for training and career advancement and an outstanding, progressive benefits package including:
Health and dental benefits
Flexible healthcare and dependent care spending accounts
401(k) and company-funded cash balance plan
Life and disability insurance
Tuition reimbursement
Adoption assistance
Domestic partner benefits
Employee assistance program
Employee referral program
 

Company info
Website
Location
1301 K Street, N.W.
Washington
DC
20036
US

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