Remote Bilingual Customer Care Representative
- Employer
- VirtualVocations
- Location
- Fairfax, VA
- Closing date
- Aug 23, 2019
View more
- Industry
- Other
- Function
- Accountant, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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An insurance company has an open position for a Remote Bilingual Customer Care Representative.Individual must be able to fulfill the following responsibilities: Provide remote support for customers' inquiries about lost or damaged devicesMaintain exceptional customer serviceResolve customer issues in a timely manner to get them back onlineQualifications Include:High school diploma or GEDFlexibility to work all shifts as required6 months of previous customer service experienceTechnical aptitude to pass our readiness assessmentWilling to submit and pass a pre-employment background investigation and drug screenMust be comfortable offering customers upgraded products/services and overcoming objections
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