Program Manager

Employer
USAJobs
Location
Washington, D.C
Posted
Aug 10, 2019
Closes
Aug 18, 2019
Hours
Full Time
Duties

Summary

This position is located within Healthcare and Insurance (HI), Federal Employee Insurance Operations (FEIO). The individual selected for this position will serve as the Branch Chief of FEHB 2, working closely with the Division Chief and Program Manager to lead and supervise a team of people who administer and perform contract oversight of Federal Employees Health Benefits (FEHB) Program health insurance contracts.
Learn more about this agency

Responsibilities

  • The Branch Chief is responsible for the following duties:
  • Provide leadership, direction, supervision, and contract oversight within the Program office.
  • Serve as a Contracting Officer with authority to make contract decisions and enter into obligations for benefits programs administered by Healthcare and Insurance.
  • Perform technical duties and serve as a subject matter expert within Federal Employee Insurance Operations (FEIO).
  • Work with staff and leadership of internal OPM organizations in developing, implementing, utilizing, and evaluating systems or processes for effective benefits administration.
  • Collaborate with Federal, state and local partners and other providers of healthcare and insurance.
  • Develop and implement communication strategies to inform the staff and other stakeholders about FEIO initiatives and results.
  • Evaluate the effectiveness of program activities and develop strategies and/or solutions that result in continuous improvement.


Travel Required

Occasional travel - Occasional travel, Travel averages 15% yearly, but may exceed that percentage during periods of increased service delivery.

Supervisory status
Yes

Promotion Potential
14

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period


Qualifications

For the GS 14: You must have at least one full year of specialized experience comparable in scope and responsibility to the GS-13 level in the Federal service (obtained in public or private sectors), which includes performing at least four of the following activities:

1) Leading and supervising a team of people who are responsible for contract oversight and administration;
2) Negotiating benefits with insurance carriers according to Federal regulations, guidance, and initiatives;
3) Analyzing, reviewing, and commenting on issues, processes, and regulations that involve an insurance program such as the Federal Employees Health Benefits (FEHB) Program;
4) Reviewing and evaluating the effectiveness of program activities and operations in order to develop and implement continuous improvement strategies;
5) Defining long and short term strategic planning to carry out the organization's mission and activities;
6) Working with health insurance carriers or collaborating with internal oversight offices or other entities to ensure contract compliance or corrective action as appropriate;
7) Serving as a subject matter expert and effectively communicating laws, regulations, guidance, and policies that apply to a program such as the FEHB Program.
Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F.One year at the GS-13 level is required to meet the time-in-grade requirements for the GS-14 level.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not substitutable for the required specialized experience at this grade level.

Additional information

Relocation expenses will not be paid. Current OPM employees may qualify as an exception.

The full performance level of this position is GS-14.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application: http://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility
requirements visit the following websites:
  • Persons with Disabilities-Schedule A
  • Special Hiring Authorities for Veterans
  • Special Hiring Authority for Certain Military Spouses
  • Other Special Appointment Authorities
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration )

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Analytical Ability and Problem Solving
  • Insurance
  • Leadership and Team Building
  • Verbal and Written Communication


All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
High Risk (HR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
  • Your Resume listing work schedule, hours worked per week, dates of employment and duties performed.
  • Other supporting documents:
    • Cover Letter, optional
    • Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action (if applying as a current or former Federal Employee) showing you are/were in the competitive service and the highest grade or promotion potential held.
    • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
    • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
    • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held
    • Veterans Employment Opportunity Act, Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days
    • Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
    • Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal.
    • Certain Military Spouses Eligible under E.O. 13473: Permanent Change of Station (PCS) orders, issued within the last 2 years, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
    • Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
  • Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

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