Duties

Summary

The Architect of the Capitol (AOC), Office of the Superintendent, Senate Office Buildings is seeking a dynamic Assistant Superintendent to have professional, administrative, management and supervisory oversight of the Client Services Division. The selectee will manage the following Branches: Day Labor and Custodial Sections, Night Labor and Custodial Sections, Inventory Management Branch, Garage Branch, Senate Health and Fitness Facility, and Service Center Branch.

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Responsibilities

At the Architect of the Capitol (AOC), we are proud to be ranked as one of the Best Places to Work in the Federal Government. Our employees are passionate about AOC's mission to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. AOC is a legislative branch agency, the recognized authority for the preservation, maintenance and construction of the world's most iconic treasures and buildings on Capitol Hill. As a global destination for thousands of visitors every day, Capitol Hill intersects history, architecture and art with the birthplace of our nation's laws.

The Senate Office Buildings Client Services Division is responsible for receiving client requests, creating work orders, tracking client concerns, and inspecting the Senate Office Buildings to maintain the highest level of facility care and client satisfaction. Managing the Senate Office Buildings Service Center with a focus on providing world class customer service to include custodial operations, cleaning of historical assets, the management and operation of the Health and Fitness facility, and the care maintenance and management of Garage Faculties are essential responsibilities of the position.

The selectee will lead in standing up the newly consolidated Client Services Division which will include new branches for Labor Custodial Operations, Client Services Operations, and Restaurants/Events Operations.

MAJOR DUTIES: (quoted at GS-15)

Executive Management Resources

• Provides motivation and leadership for critical building services involving agency programs in the Hart, Dirksen and Russell Senate Office Buildings, impacting the AOC's accomplishment of its primary mission and congressional programs of national significance. Receives frequent or continuing congressional or media attention. Responsible for labor and custodial services, special functions, recycling and sustainability in support of Congress.
• Provides top management support to the Superintendent and leadership of administrative functions, including interaction with security requirements, Capitol Complex buildings expansion, information technology initiatives and critical reports, such as the Strategic Plan and Performance and Accountability Report as well as Office of Inspector General referrals, business processes and analytics.
• As designated, exercises leadership of preparation for special events, services and projects for the jurisdiction in support of operational needs related to congressional exhibits, programs and hearings. Sets programmatic goals for assigned staff and develops plans for project execution that minimize the impact on Congress while facilitating timely completion of planned initiatives.
• Writes, reviews, edits and presents reports to the Superintendent containing recommendations for the establishment or revision of complex operational policies and procedures.
• Manages the labor, custodial, recycling and supply management positions to achieve and maintain the highest industry standards cleanliness for the jurisdiction, preservation of historical assets and/or functionality of historic facilities.
• Utilizes professional knowledge architecture, mechanical engineering, electrical engineering, structural engineering or industrial engineering to approve designs and scheduling. Responsible for ensuring compliance with OSHA regulations and trade safety requirements, material management, environment, sustainability, and resource management. Represents the Superintendent in policy and technical matters at high-level conferences and meetings concerning any impact on normal Senate Buildings operations.
• Ensures that new emerging technologies are considered for implementation, or new requirements are integrated into planned project/product improvements to update/improve the goals.

Leadership Responsibilities

• Performs administrative and technical supervisory functions for assigned subordinates and project teams as designated. Assigns duties and evaluates performance. Assists in managing the budget and workload. Develops performance requirements for subordinates and ensures a mutual understanding of the performance standards. Resolves complaints and grievances.
• Provides leadership of a work-force of approximately 250 positions to ensure support for equal employment opportunity (EEO) goals and requirements. Practices non-discriminatory and non-retaliatory employment actions and prevents unlawful discrimination or harassment based on race, color, religion, sex, national origin, sexual orientation, genetic information, gender identity, age or disability.
• Provides for employee skills enrichment through job related coaching, mentoring and training. Will foster a culture of learning, sharing, cooperation and teamwork that improves efficiency and effectiveness throughout the organization.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
15

Requirements

Conditions of Employment

• You must be a U.S. Citizen.
• Your resume and question responses must demonstrate the job-related KSAs.
• You must meet the definition of specialized experience.
• You must be able to pass a drug test.
• You must meet the education requirement for engineers.

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Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards

Specialized experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-14 grade level in the Federal service.

Specialized experience is defined as having experience in the following areas: (1) Providing supervision or leadership and guidance to engineering and facility operations staff; (2) Exercising project control (ex., scheduling, resources, trades) in the execution of construction and renovation programs; (3) Representing an organization on policy and technical matters at high-level conferences and meetings concerning impacts on normal building operations; (4) Developing and executing actions to meet strategic goals; (5) Managing the care, maintenance and operations of various facilities; and (6) Serving as Contracting Officer's Technical Representative (COTR) or equivalent.

Candidates for the GS-14 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-13 grade level in the Federal service.

Specialized experience is defined as having experience in 5 or more of the following areas: (1) Providing supervision or leadership and guidance to engineering and facility operations staff; (2) Exercising project control (ex., scheduling, resources, trades) in the execution of construction and renovation programs; (3) Representing an organization on policy and technical matters at high-level conferences and meetings concerning impacts on normal building operations; (4) Developing and executing actions to meet strategic goals; (5) Managing the care, maintenance and operations of various facilities; and (6) Serving as Contracting Officer's Technical Representative (COTR) or equivalent.

The ideal candidate possesses exemplary client service skills, the ability to resolve conflict and address challenging situations, and has experience developing a culture of customer service excellence. Experience in overseeing execution of budgets and complex contracts and experience in the hospitality industry is highly desirable.

Education

This position requires a Bachelor's Degree in professional engineering from a school of engineering with at least one curriculum accredited by the Accreditation Board for Engineering and Technology (ABET) as a professional engineering curriculum

OR

A bachelor's degree from an accredited college or university in a related field, such as architecture, physics, chemistry, computer science, mathematics, hydrology, or geology, provided the applicant has at least one year of professional engineering experience acquired under professional engineering supervision or guidance.

All positions GS-14 and higher at the AOC require 4 year degrees.

Special Instructions for Foreign Education :

Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment.

Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part of foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree.

You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing if selected.

Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

- Supervision/Leadership

- Program and Project Management

- Client Services

- Contracting/Procurement

- Written and Oral Communication

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Required Documents

The Architect of the Capitol's job application process is designed to ensure that we only ask you for the information that is absolutely needed to evaluate your qualifications and eligibility for the position.

To apply for this position, you only need to submit online the following: a) your resume and 2) answer the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant supplemental information. No additional documentation or attachment is required at the time of application.

We ask that you prepare and submit a resume that best describes fully your background experience, skills, abilities, education, training and other relevant credentials. The resume should include dates of employment.

Nothing further is required until it is requested by the staff of the Human Capital Management Division. If additional documentation is required for a position, you will be asked to provide it during the selection process or upon selection. At that point, we may ask you to submit documentation to support statements made in your resume.

For example, we may ask you to provide documents such as college transcripts, copy of diploma or proof of Federal employment status. If the position requires a license or certification, we will ask candidate(s) to provide proof at the time of selection.

If you are claiming veterans' preference, we may ask you to submit proof of Veterans preference (DD-214, and, if claiming 10-point preference, the SF-15 plus proof required by that form).

If you fail to provide the required documents, we will withdraw a tentative job offer made and/or remove you from further consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.