An IT company is searching for a person to fill their position for a Remote B2B SaaS Customer Success Associate.Core Responsibilities Include: Identifying customer content needs and create FAQs, white papers, videos, and host webinarsWorking closely with Success and Sales teams on seamless customer transitionsVirtually training and onboarding new and existing customersRequired Skills:Host in person customer events, some travel required and attend 2 x annual team retreatsAt least one year of experience with B2B SaaSHave frontline sales experience of minimum one year