Skip to main content

This job has expired

Network/telecom Analyst I

Employer
Fairfax County Government
Location
Fairfax, Virginia
Salary
$56,816.03 - $94,693.25 Annually
Closing date
Aug 24, 2019

Job Details

Job Announcement

Serves as key technical liaison for the Circuit Court's Case Management System vendor, as the vendor develops and implements the "Digital Trial Practice", "E-filing" and the "Judicial Dashboard" modules for the Judges of the 19th Judicial Circuit. Assists in managing the Court Digital Audio Recording (CDAR) system and establishing court protocols for digital evidence preservation and copy. Serves as part of a technical team, as it relates to the testing of new releases, patches, and interfaces directly related to the Judicial Operations-specific modules of the CMS. Liaises with the vendor as required and conducts extensive business process analysis and technical research as needed. Serves as a member of the court's IT department and provides daily technical support to customers to ensure availability of resources. Performs other duties as assigned.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
  • Performs cable routing and termination, equipment installation and configuration, labeling, and documentation;
  • Provides routine support for network and/or telecommunications functions;
  • Responds to and prioritizes requests from users to provide guidance and assistance;
  • Adds/deletes users;
  • Proposes, develops, and implements documentation and procedures for determining and/or preventing problems;
  • Assists the help desk in problem determination and solution;
  • Sets up, installs, and tests hardware and peripherals at user sites;
  • Installs network operating system and standard programs;
  • Assists in the installation of more complex software and equipment;
  • Provides basic one-on-one training to users;
  • Maintains system records and documentation;
  • Participates in managing network/telecommunication system upgrades, expansions, and equipment exchange;
  • Reviews new technology and upgrades and makes recommendations on network/telecommunication system modifications;
  • Maintains an inventory list of agency hardware and software;
  • Provides assistance to other staff as needed.


Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Some knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network;
  • Some knowledge of communications network management and router configuration;
  • Some knowledge of hardware and software, cabling, power requirements, ancillary equipment, and the like related to network operations and telecommunications systems;
  • Understands the PC in a network environment;
  • Understands the network environment and its operation;
  • Ability to install system hardware and software;
  • Ability to plan, schedule, coordinate, and manage studies, special projects and assignments;
  • Ability to evaluate and make recommendations on different applications software packages;
  • Ability to communicate effectively, both orally; and in writing;
  • Ability to assist users in solving systems problems;
  • Ability to translate technical terminology into terms understandable to management and employees;
  • Ability to establish and maintain effective business relationships.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus two years network and/or telecommunications experience; or a bachelor's degree in such fields.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:
  • Experience in supporting end users in a Microsoft Windows environment, including support of Microsoft Office applications, troubleshooting, and resolving a variety of desktop, server, and remote access problems.
  • Proficient experience in writing database queries and stored procedures and perform basic web design.
  • Experience in providing technical advice and assistance to senior level leadership.
  • Ability to manage multiple priorities and tasks with competing deadlines under pressure.
  • Ability to operate in a team environment with shared responsibilities.
  • Excellent communication and interpersonal skills.
  • Knowledge of Virginia court processes and extensive experience with court case management systems.
  • Knowledge of Software: Oracle 12c, MS SQL 2016, VBA, JAVA, PowerShell, Windows 10 and Microsoft Server 2019.
  • Experience in administering SQL databases, producing reports using Crystal reports and/or Microsoft SQL Report Services.
  • Experience in managing client/server application integrations.

PHYSICAL REQUIREMENTS:
Must be able to lift and install computer equipment weighing up to 75 pounds. Must be able to input and retrieve data from a computer. Physical requirements can be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview. As part of the interview process, a written exercise may be administered.

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

Company

Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.


BENEFITS INCLUDE:
Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at www.fairfaxcounty.gov/jobsfor nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here - https://www.governmentjobs.com/home/applicationguide.

Company info
Website
Location
12000 Government Center Parkway
Suite 270
Fairfax
VA
22035-0034
US

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert