Patient Access Lead, FT Morning/Evening - Patient Access

Takoma Park, MD
Aug 10, 2019
Nov 19, 2019
Full Time
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Adventist HealthCare seeks to hire a Patient Access Lead in the Emergency Department who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Qualified candidates will possess:

• Minimum of 5 years' experience within a healthcare environment. Can include insurer or public health setting as well.
• At least 5 years' experience in patient registration and/or eligibility and benefits.
• Ability to work independently and in a team environment.
• Must maintain a high level confidentiality
• Must work well in stressful environments without compromising quality and accuracy.
• Strong Customer Service skills
• Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
• PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.
• Ability to initiate and follow through on projects and work independently.
• Strong written and verbal communication skills.


* Ability to lead and assist the staff when needed
• Ability to assist management with various projects and staffing training.
• Completes follow-up in accordance to department policy.
• Escalate appropriate issues to management
• Verify accuracy of all insurance information
• Conducts patient account assessments
• Verify insurance eligibility for all patients
• Attempt to ensure patient liabilities are paid in full at time of service.
• Communication clearly to patient or patient designee, insurance coverages/benefits, patient financial obligations, and impact of unpaid services
• Coordinates bed placement according to hospital guidelines and/or given staffing guidelines.
• Other duties as assigned

At Adventist HealthCare our job is to care for you. We do this by offering:

• Work life balance through non rotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Competitive comprehensive benefit plans offered (including health, disability, PTO and 403B retirement plan with matching and 3 year vesting)
• 100% Coverage for inpatient care - at Adventist HealthCare facilities
• 100% Coverage for urgent care nationwide - after copay

Join the Adventist Healthcare team today! Apply now to be considered.

Work Schedule:

Full-time Morning/Evening Split hours from 1030 am to 7 pm working rotating weekends and other shifts based on the needs of the department.

Tobacco Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine use.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine). Those testing positive for cotinine are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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