Executive Director Office of Healthcare Transformation

Washington, D.C
Aug 09, 2019
Aug 16, 2019
Full Time


The Executive Director Office of Healthcare Transformation (OHT) located in the Veterans Health Administration (VHA) reports directly to the Principal Deputy Under Secretary for Health (PDUSH). Responsible for consulting and overseeing the coordination and implementation of several highly complex VA and VHA initiatives and projects that span healthcare policy, operations, public health, and quality of care. Principal advisor to the USH in all matters related to transformational initiatives.

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Executive Director provides executive leadership, strategic direction, and oversight for the implementation and transformation of health care services within VHA that result in an improved healthcare delivery system and health plan administration.

The Executive Director will provide oversight with all areas of health care administration and delivery, including, hospital practice, managed care, and healthcare policy. The Executive Director is responsible for ensuring oversight and guidance to program offices within VHA towards the development of a structured work plan to organize the work on Department and Administration health care systems initiatives, and to track and evaluate processes to ensure goals are obtained and measured for effectiveness of desired outcomes.

The Executive Director will oversee the department leading the concept design, development, and implementation of Secretary and USH initiatives, and other national issues including better use of health care technology, the reduction of disparities in health care, and improved healthcare access to the Veteran population.

The Executive Director, Office of Healthcare Transformation is responsible to the Acting Principle Deputy Under Secretary for Health (PDUSH). The responsibilities include, but are not limited to:

The Executive Director will advise the USH and PDUSH in any facet of VHA's health care delivery system s/he deems appropriate, but will have a special focus by advising or participating in the following areas:
  • Identifies which core and clinical services VA will deliver;
  • Collects clinical program reviews and information using surveys, focus groups, provider surveys, VSOs, appeals and social media to address Veteran needs;
  • Builds a High Performing Network for VHA Modernization, delayering and garnering
    efficiencies across the health care system and focusing on a market-based health care system;
  • Builds coalitions necessary to create and accelerate VHA's momentum to transform healthcare by applying a broad knowledge, skills and abilities in the areas of clinical systems and healthcare administration, business management and public policy. The incumbent directs highly complex and enterprise-wide implementation efforts, and focuses on management of results and outcomes; and
  • Establishes and maintains effective communication channels with internal stakeholders (VACO/VISN/Facility) and external stakeholders (Veterans Service Organizations, Congress, DoD, HHS, Professional Organizations) that facilitates understanding and promotion of tactical execution of the strategic plan. This includes assisting with identification of resources that promote information sharing and education, fostering new methods of collaboration with the Veteran community at large and with other federal, state and local government agencies, VISN and facility leadership and other special interest groups.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • US citizenship is required.
  • One year probationary period required for initial SES appointment.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
  • Successful completion of drug screening required.
  • Public Financial Disclosure Report (SF-278) is required.
  • May be subject to reassignment geographically or organizationally.


To meet the minimum qualifications, applicant must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to the following ECQs. Your narrative must address each ECQ separately. Additional information on ECQs is available at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/ . Applicants are encouraged to follow the Challenge, Context, Action and Results model outlined in the guide. It is recommended that you draft your ECQs in a Word document and then upload into the system.

1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen: The ability to manage human, financial and information resources strategically.

5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following TQ(s). Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.

TQ1: Experience in providing oversight, direction and guidance in health care management areas as it relates to transformation to include; performance measurements/improvements, strategic planning, public relations and communications, information technology, and program integrity for a large health care delivery system.


This job does not have an education qualification requirement.

Additional information

Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/QA.aspx?fid=fcd37029-d607-4fec-a8d6-faecbdb08eef&pid=6d668276-0086-49e3-aa1e-bccfb2bcb379 .

Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Step 1: ECQ qualifications

Step 2: Technical Qualification(s)

Step 3: VA Executive Resources Board

Step 4: Nominating Organization may conduct interviews

Step 5: Approval by the Selecting Official (may include additional screening)

Step 6: OPM Qualifications Review Board certification

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents

A complete application for this position includes the following items:

1. Resume not to exceed 5 pages;

2. Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and

3. Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or

4. Proof of non-competitive eligibility (if applicable). Proof consists of an SF-50 showing career status in the SES and/or proof of certification of your Executive Core Qualifications (ECQs) from the OPM administered Qualifications Review Board (QRB).

Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, Qualifications Review Board (QRB) certified graduate of a Senior Executive (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.

Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.

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