Housing Choice Voucher Coordinator

$55,931.20 - $85,488.00 Annually
Aug 07, 2019
Aug 23, 2019
Program Manager
Full Time
Position Information

The Economic Independence Division's Housing Bureau has an opportunity to join the Housing Choice Voucher Program (HCVP) as the Housing Choice Voucher Program Coordinator. This position is part of the Section 8 team which is responsible for administering a wide variety of special housing vouchers (e.g. low-income families, veterans, persons with disabilities) for the U.S. Department of Housing and Urban Development's (HUD) Housing Choice Voucher Program. To ensure continued compliance with the program's requirements for waitlist management, intake, voucher management, reporting and other requirements, the team is transitioning to a new management software system. This new position will report to the Housing Program Manager.

The Housing Choice Voucher Program Coordinator will collaborate with DHS' Information Systems staff to ensure a successful transition to the new system. The employee will serve as the team's functional expert on HCVP data management and system processes, analyzing data to determine compliance to Department of Housing and Urban Development's (HUD) standards and assist the Housing Program Manager with the program's quality assurance and reporting requirements.

Responsibilities include:

  • Assisting and training staff on system-related issues, updates, and with the management software transition process;
  • Creating reports and utilizing reporting templates, MS Excel, MS Access, and HUD's database to track performance management;
  • Assisting the Housing Program Manager with HUD Enterprise Income Verification (EIV) reports, audits, and accounts reconciliation (repayments/portability billings);
  • Conducting intake, determining client eligibility, and managing ongoing compliance requirements for the HCVP waitlist in accordance with HUD regulations;
  • Presenting HCVP briefings with community partners and agencies to educate on programs and community services offered and being developed;
  • Analyzing HUD regulations and developing compliant procedures, systems and policies needed for day-to-day operation of the program;
  • Assisting with grant proposals for funding new programs; and
  • Providing backup/relief assistance to the team's staff or HCVP interim and recertification requirements.
The ideal candidate will be proficient in the use of the Microsoft Office Suite, have proven experience with HCVP programs and processes; comfortable working and collaborating through the demands of a conversion; demonstrated strong organization and communication skills; and the ability to work independently interpreting and implementing HUD regulations.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria

Minimum: Bachelor's degree in Public Administration, Human Services, Social Services or a related field, plus one year of program administration and/or management experience in HCVP or other federal housing programs or a related human services program.

Substitution: Education may be substituted by additional directly related experience on a year-for-year basis.

Desirables: Preference may be given to candidates with experience in one or more of the following
  • Managing, evaluating or analyzing HCVP programs;
  • Working with large complex management information systems;
  • Interpreting and implementing programs with complex regulations and policies; especially Federal and state government programs;
  • HCVP management systems (e.g., Oracle, Yardi, Visual Homes);
  • Master's degree in Public Administration, Human Services, Social Services; and
  • Certified as a Housing Choice Voucher Program Specialist.

Special Requirements

Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or the applicant must have the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite. The applicant must authorize Arlington County to obtain, or the applicant must provide, a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

A pre-employment criminal records check will be conducted. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Must complete pre-hire federal background check and State of Virginia Central Registry check.

Additional Information

Work Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. with some flexibility.

Your responses to the supplemental questionnaire are considered part of the selection process. Please do not enter "see resume" as a response to the questions. Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications will not be considered.

Arlington County Government employee benefits depend on whether a position is permanent, the number of hours worked, and the number of months the position is scheduled.

Specific information on benefits and conditions of employment can be found on the Arlington County Human Resources Department website: www.arlingtonva.us/pers.

Permanent, Full-Time Appointments
All jobs are permanent, full-time appointments unless otherwise stated in the announcement. The following benefits are available:

Paid Leave : Vacation leave is earned at the rate of four hours biweekly. Leave accrual increases every three years until eight hours of leave are earned biweekly for twelve or more years of service. Sick leave is earned at the rate of four hours biweekly. There are eleven paid holidays each year.

Health and Dental Insurance : Three group health insurance plans are offered - a network open access plan, a point-of-service plan, and a health maintenance organization. A group dental insurance plan is also offered. The County pays a significant portion of the premium for these plans for employees and their dependents. A discount vision plan is provided for eye care needs.

Life Insurance : A group term policy of basic life insurance is provided at no cost to employees. The benefit is one times annual salary. Additional life insurance is available with rates based on the employee's age and smoker/non-smoker status.

Retirement : The County offers three vehicles to help you prepare for retirement: a defined benefit plan, a defined contribution plan (401(a)), and a deferred compensation plan (457). The defined benefit plan provides a monthly retirement benefit based on your final average salary and years of service with the County. You contribute a portion of your salary on a pre-tax basis to this plan. General employees contribute 4% of pay; uniformed public safety employees contribute 7.5% of pay. Employees become vested in the plan at five years of service. The County also contributes to this plan.

For general employees, the County also contributes 4.2% of pay to a defined contribution plan (401(a)) . The County also matches your 457 contribution, up to $20 per pay period, in this plan. The 457 deferred compensation plan allows you to set aside money on either a pre-tax (457b) or post-tax (457 Roth) basis up to the IRS annual limit. New employees are automatically enrolled with a pre-tax contribution equal to 2% of your base pay.

Other Benefits: The County also offers health, dependent care, and parking flexible spending accounts; long-term care insurance; tuition assistance; transit and walk/bike to work subsidies; a college savings plan; wellness programs; training opportunities; and a variety of other employee benefits.

Permanent, Part-Time Appointments:
Part time employees who work ten or more hours per week receive paid leave and benefits in proportion to the number of hours worked per week.

Limited Term Appointments:
Benefits are the same as permanent appointments except that the employees do not achieve permanent status.

Temporary Regular Appointments:
Temporary regular employees who work 30 hours or more per week are eligible for health, dental, and basic life insurance as described above. They are also eligible for vacation, sick leave, and paid holidays.

Temporary Seasonal and Occasional Appointments:
Temporary employees who work on a seasonal basis or variable hours receive sick leave, but do not normally receive other paid leave or benefits. Exceptions are noted in individual announcements.


Please describe your experience with federal housing programs including the employer, number of years of employment, and your responsibilities at each position.


Please describe your experience managing, evaluating or analyzing HCVPs including the employer, dates of employment (number of years) and the responsibilities.


Please indicate if you have experience in the following while ensuring your application supports this experience.
  • Housing Choice Voucher Assistance Programs
  • Federal, State or local subsidy programs
  • Assisting low income persons
  • Eligibility determination
  • Working with databases related to housing programs
  • Preparing statistical and narrative reports
  • Interpreting and implementing technical housing programs regulations
  • Developing housing program guidelines
  • Obtained a Housing Choice Verification Certification within last two years
  • None of the above


Please describe your proficiency using the MS Office Suite and any experience you have working with complex management systems, including HUD's and/or implementing technical regulations governing eligibility for subsidy programs.

Required Question

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