Education Program Manager
The mission of (c) Management, Inc. (CMI), is to provide trusted and dynamic management services for associations, foundations, and non-profits in the healthcare field. The Association of Community Cancer Centers, (c ) Management, Inc.’s largest client, is currently seeking a Education Program Manager to join its team of professionals!
The Education Program Manager is an integral member of the Provider Education team, acting as a lead and liaison for education projects and providing a broad range of support to the portfolio of education programs and the membership within a national oncology nonprofit organization, The Association of Community Cancer Centers (ACCC). The Education Program Manager serves as project lead to plan, implement, and assess multiple components for the projects according to the specifications, while adhering to project scope, timelines and budget. The Education Program Manager cross-collaborates with all internal departments to produce education and resources targeted toward multidisciplinary cancer care teams in addition, they are responsible for analyzing project risks and adapting resource allocation until successful project completion including management of funder expectations and management of external vendors and consultants.
The duties and responsibilities include:
· Coordinates education project components from concept and design, to production and delivery. Components may include (but are not limited to) webinars, whitepapers, surveys, assessment tools, online and print resources, focus groups, advisory committee recruitment and management, presentations, workshops, and more.
· Researches and develops working competency of project topics. Topics may include (but are not limited to) specific cancer types, financial advocacy, cancer program management and operations, supportive care, and more. Seeks and leans on experts and key opinion leaders within each topic for support and supplemental knowledge to inform programs.
· Utilizes project management tools to organize and report on tasks.
· Enhances project framework, including focus on initial design, cross-departmental coordination, stewardship, outreach and legacy of programs.
· Develop tracking, evaluation, and outcomes measurement tools to assess the effectiveness/impact of all assigned projects.
· Builds professional rapport with key stakeholders to develop educational content (advisory boards, committees, members and consultants).
· Develops synergies between departments as it pertains to educational programs and maintains communication among stakeholders.
· Manages funder expectations and communications to and align with project plan; serves as main point of contact for funders on specific projects, providing them with up-to-date status reports on projects as required.
· Ensures membership education needs are addressed through project-specific evaluation/surveys.
· Creates RFPs and vets vendors/consultants as needed on project deliverables.
· Manages vendors/consultants throughout the design, production, and delivery process.
· Researches trends and themes relevant membership to enhance education programs.
· Collaborates with the Communications and Membership departments to market key deliverables to the membership.
· Represents the client professionally at meetings and events.
· 5+ years of professional experience in project management (non-profit, Healthcare or association management preferred)
· Bachelor’s Degree
· Ability to communicate effectively (written and verbal)
· Strong organizational skills
· Ability to collaborate with internal and external stakeholders
· Strong project management skills
· Proven analytical skills
· Demonstrated ability to produce high-quality materials
· Superior customer service
· Availability for overnight travel to attend meetings and provide on-site assistance; estimated at between 5-10%.
· Experience in project management in educational resource development
· Experience in oncology, healthcare and/or medical technology
· Experience developing adult education and with membership services, healthcare providers, committees and/or funders
· Proficiency with Microsoft Office (Outlook, Publisher, Word, Excel, PowerPoint, and Access) is required
· Knowledge of association databases, i.e., abila netFORUM is preferred
· Knowledge of project management software, i.e., Base Camp is preferred
· Knowledge of Learning Management System (LMS) platforms is highly desirable
The Association of Community Cancer Centers (ACCC) is a powerful community of more than 23,000 multidisciplinary practitioners and 2,000 cancer programs and practices nationwide.
Founded in 1974, ACCC brings together healthcare professionals across all disciplines in oncology to promote quality cancer care. It is estimated that 65 percent of the nation's cancer patients are treated by a member of ACCC.
Members rely on ACCC for education and advocacy support in adapting and responding to complex changes and challenges in the delivery of quality cancer care. ACCC provides resources on operations and management for programs and practices, reimbursement issues, policy and regulatory changes at the state and national levels, trends in cancer care, integrating new technologies and therapies, and more. For more information, visit ACCC's website at accc-cancer.org.
(c ) Management, Inc. offers a comprehensive benefits package which includes a salary in the $75,000 - $80,000 range. Medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more!
For consideration, please submit a resume with cover letter and salary expectations to: