The Specialist reports to the AV Operations Manager of the Classroom Technology unit, which is responsible for daily operations and maintenance of approximately 300 high tech classrooms. The specialist is responsible for assisting faculty users and local department staff who provide level 1 support of classrooms as well as providing advanced level 2 technical support that ensures the proper operation, maintenance, monitoring, testing and repair of complex networked AV equipment and control systems.
EDUCATION & EXPERIENCE
Bachelor’s degree from an accredited college or university, or an equivalent combination of education and training in related areas (AV, electronics, engineering, electrical systems, etc.).
Requires 3 years of experience in directly related fields.
KNOWLEDGE, SKILLS AND ABILITIES
This position requires thorough technical knowledge of and experience with analog and digital AV systems including media control systems (preferably Crestron), networked AV, integrated lighting control, video teleconferencing and the electrical infrastructure needed by AV and lighting control systems. Must have good computer skills including basic understanding of networking, wireless communication and mobile devices. Must be able to design, fabricate, modify, install and repair customized complex electronic systems to meet unique needs and the ability to perform highly technical test procedures. Must be able to work independently, see projects through to completion and perform complex and time critical tasks with optimum effectiveness and efficiency – often in high pressure situations. Good written and oral communication skills and good interpersonal skills are required.
Specialized training by manufacturers (such as Crestron and Extron) and professional associations; InfoComm’s CTS Certification is highly desirable, especially CTS-I.
Additional information: this position does not provide sponsorship for Visas.
Job risks: Respiratory protection.
Physical demands: operate machinery; use power tools (hammer drills, reciprocating saws, etc.); lift heavy loads up to 50 pounds; work at heights using ladders and scaffolding; drive a motor vehicle. Work schedule may include evenings and weekends.
Best consideration date: 08/19/2019, open until filled.