Graduate Systems Analyst

University of Maryland
College Park, Maryland
Jul 31, 2019
Sep 04, 2019
Full Time

Title: Graduate Systems Analyst
Position Number: 125153
Closing Date: August 23, 2019

The Graduate School (GS) at the University of Maryland seeks a Graduate Systems Analyst (GSA) to join our team. The focus of the GSA is on the development, advancement and maintenance of the graduate admissions, recruitment, enrollment and current student support mission of the University’s Graduate School. Primary responsibilities include project support/software development and implementation, requirements gathering, process and workflow support, issue resolution, and training. The GSA independently provides operational assistance to the Graduate School staff and the schools/departments in their use of the graduate admissions, CRM, recruitment and review systems and is also responsible for processing application fee waivers. As a member of the Graduate Technology team, the GSA maintains awareness of new applications, technologies, and skills in order to recommend changes in current technology, process, workflows and/or functional designs of Graduate School systems. The GSA troubleshoots problems by using appropriate resources, identifying, and resolving issues independently, and communicates proactively and reactively with department staff and faculty as well as graduate student applicants.

Qualified candidates must have the following: Bachelor’s degree from an accredited institution, or equivalent combination of education and/or experience. Minimum of two years of related experience in computer science, systems analysis and support or related field. Excellent customer service and communication skills, both in- person and in writing. Experience working in a team environment providing technical support for systems, existing and in development. Ability to anticipate and critically analyze a broad range of complex problems and issues. Experience working with Salesforce. Experience working within a university or college setting and academic systems preferred; experience working with Hobsons ApplyYourself and AppReview, College Source uAchieve Suite, SAS, and Tableau preferred.

Candidates must be able to provide proof of eligibility to work in the USA. No H1-B visa sponsorship is offered for this position.

All applicants must apply online at: 

For best consideration, please apply by August 23, 2019. Please include a cover letter, resume, and a list of at least three references.

The University of Maryland is an Equal Opportunity Employer. Minorities and Women Are Encouraged to Apply.