Preparedness and Business Continuity Professional

Washington, DC
Oct 20, 2019
Oct 24, 2019
Analyst, Business
Full Time
Business Operations Group

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world's largest circulation magazine, AARP The Magazine and AARP Bulletin.


Leads the enterprise's business continuity, emergency management, and incident response programs, plans, and procedures. Institutionalizes preparedness through awareness and education and ensures alignment with industry best practices.

  • Establishes and maintains the AARP Preparedness Program Policy and other governance documents.
  • Manages performance metrics that track plan development and maintenance cycles, tests and exercises, and business continuity incidents.
  • Creates and maintains the After-Action Report Template and Action Item Database.
  • Provides regular updates to management and prepares preparedness program progress reports.
  • Leads the enterprise-wide Business Continuity Program (BCP).
  • Administers BCP software and oversees vendor relationship.
  • Establishes and communicates the BCP roadmap, goals, and objectives.
  • Creates and communicates Individual Performance Objectives for Continuity Coordinators and group leaders.
  • Forecasts resources needed to implement and mature the BCP.
  • Ensures that BCP components are standardized across the enterprise and applied to all major functions and departments.
  • Conducts and maintains business impact analysis and business continuity risk assessments.
  • Ensures that BCP documentation is developed and maintained in approved BCP system(s) and within timeframes defined.
  • Provides counsel to assist business units develop strategies to recover AARP's time-sensitive business processes within acceptable timeframes.
  • Ensures that key external vendor/service provider service level agreements (SLA's) are sufficient.
  • Works with internal IT groups on Disaster Recovery (DR) initiatives as they relate to the BCP.
  • Works with business units to develop and facilitate BCP tests and exercises.
  • Oversees meetings and workshops with Continuity Coordinators and business continuity plan owners to drive program requirements and continuous improvement.
  • Creates and manages emergency action plans at all large operating locations, ensuring that the plans are developed in accordance with all applicable standards, laws, and regulations.
  • Uses innovative ways to communicate emergency roles and responsibilities to staff.
  • Develops and maintains the incident management plans for multiple operating locations.
  • Serves as the incident manager in response to business continuity incidents.
  • Works with a cross-functional team to implement and maintain a workplace violence preparedness program and other initiatives designed to reduce risks to staff and operations.
  • Performs other duties, as assign


Completion of a Bachelor's of Science in Business, Criminal Justice, Risk Management, or a related field (Master's degree in Business Administration, Public Administration, or a related field preferred) and a minimum of Ten (10) years of experience in enterprise-wide continuity, resilience, or preparedness programs. Affiliation with and direct participation in business continuity professional associations.

A CBCP or equivalent certification is required.
  • Demonstrated knowledge of implementing a comprehensive BCP program.
  • Experience developing training programs and facilitating tests and exercises.
  • Experience managing multiple complex projects and teams.
  • Strong leadership skills, the ability to think conceptually, and the courage to introduce innovative solutions to complex problems.
  • Ability to work with executive-level leadership, senior management, mid-level management, and end-users.
  • Strong written and verbal communication skills.

Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other bene fits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.