Duties

Summary

This is a non-bargaining unit position.

This position is located in the Small Business Administration, Office of the Chief Information Officer in Washington, D.C. The goal of the IT Specialist is to support the digital services initiative and to work with a diverse group of stakeholders to improve the digital services the SBA delivers to citizens and businesses.

Learn more about this agency

Responsibilities

This position is ONLY open to Surplus and displaced Small Business Administration employee eligible for the Career Transition Assistance Program (CTAP); displaced Federal employees in the local commuting area eligible for the Interagency Career Transition Assistance Program (ICTAP); and VEOA eligibles. Please do not apply to this position as CTAP/ICTAP, if you do not have CTAP or ICTAP status and proof of eligibility in the form of a Reduction-In-Force letter.

• Drive digital business transformation and iteratively develop and refine program strategy based on interaction with agency officials, key stakeholders and subject matter experts.
• Incorporate Agile development methodologies, open source, cloud services into government digital product delivery
• Ensures application security measures are used throughout the stage of the application life cycle.
• Work with OCIO Senior Leadership to help champion and execute modern information technology systems development and management approaches .
• Communicate verbally and in writing with senior executives, program leadership and key stakeholders within the agency and throughout the federal government and industry.

Travel Required

Not required

Supervisory status
No

Promotion Potential
15

Requirements

Conditions of Employment

• You must be a U.S. Citizen.
• You must successfuly complete a background investigation. Appointment will be subject to the applicant's successful completion and favorable adjudication of a background investigation.
• You may be required to serve a one-year probationary period.

Qualifications

QUALIFICATIONS: GS-15: One year of specialized experience, equivalent to the GS-14 grade level in the Federal service, obtained in either the private or public sector formulating long- and short-range strategic plans; developing, implementing, and maintaining policies, procedures and directives for Information Technology, and software development; providing managerial technical and administrative direction to staff
(Federal and Contracting); collaborating with other managers and directing supervisors and staff on policies and procedures on information management; AND preparing briefing materials for internal and external purposes.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled

All qualification requirements must be met by 11:59 pm (Eastern Time) on of this vacancy announcement.

Education

Education may not be substituted for experience for this position.

Additional information

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov .

Consistent with work requirements and current SBA Policy and all applicable provisions of the collective bargaining agreement with AFGE, the SBA offers employees opportunities to perform work at an alternative location (e.g. home).

Telework may be available. For information on Telework visit: http://www.telework.gov/

Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued.

OTHER EVALUATIONS: The Small Business Administration is committed to building a high-performing, 21st century workforce that possesses the following core attributes: cultural astuteness, technological proficiency, articulate, strong writing capabilities, superior conflict resolution skills, and exceptional presentation skills. Candidates should be prepared as they may be further evaluated on these attributes throughout the application and selection process.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants meeting basic eligibility requirements will be further evaluated based on the information provided in the Occupational Questionnaire. To preview this questionnaire, click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10553302 . You will be rated based on your responses to the occupational questionnaire. The occupational questions relate to the following Competencies required to do the work of this position:

• Information Systems/Network Security
• Oral Communication
• Software Development
• Technical Competence
• Technology Awareness

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Suitability/Fitness

Required Documents

1. Your Resume - must contain the following information:

• Name, address, telephone number, email address;
• Supervisor's contact information, if available (indicate if you would prefer to be notified before your supervisor is contacted);
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/dd/yyyy to mm/dd/yyyy);
• If other than full time you must provide hours worked per week.
• An integral part of our selection process includes the completion of reference checks. Please provide the names and telephone numbers of three professional references (e.g., current and/or former supervisors, college or university professors, managers or coordinators of volunteer activities, etc.) who know your qualifications relative to this position and who we can contact to verify your credentials. Do not list personal friends or relatives.
• PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates (mm/dd/yyyy - mm/dd/yyyy) of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
• Should you submit multiple resumes, only the latest uploaded resume will be reviewed.

2. A complete Occupational Questionnaire
3. In addition to the online application (resume and responses to the occupational questionnaire), you are required to submit the following forms, if applicable. It is the responsibility of the applicant to ensure all documents are legible.

• A copy of your SF-50, Notification of Personnel Action, which verifies highest grade held or full performance level of position, and eligibility for consideration as a status applicant ("1" or "2" in Tenure, block 24 and "1" in Position Occupied, block 34);
• If you are using education as a substitution for experience (the announcement will state whether this is allowed), or if there is an educational requirement for this position, you must submit a copy of your transcripts (unofficial or official) that clearly describes your qualifying education. If selected, official transcripts will be required;
• If you are claiming Veteran status, you must submit a copy of all required documents to support your claim (to include member 4 copy of your DD-214 showing character of service)--see VetGuide ;
• To receive consideration for a special appointment authority (30%, severely disabled, Peace Corps, ICTAP, VRA), you must submit all required documentation supporting your claim for Special Appointing Authorities ;
• Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD-214 (showing the character of service) or other proof of service to receive consideration for veterans' preference. For more information on Veterans' Preference, please visit FedsHireVets.gov .
• CTAP/ICTAP APPLICANTS: If you are applying for a special selection priority under SBA's Career Transition Assistance Plan (open to surplus SBA employees only) or the Interagency Career Transition Assistance Program (open to surplus and displaced Federal employees), you must submit proof of eligibility. Information about CTAP and ICTAP eligibility is on OPM's Career Transition Resources website at: CTAP/ICTAP .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.