Washington, D.C
Jul 23, 2019
Jul 31, 2019
Full Time


This position is part of the, The John F Kennedy Center for Performing Arts. The incumbent will be responsible for serving as the system administrator of the Kennedy Center's Computerized Maintenance Software Systems (CMMS).
Learn more about this agency


  • Serves as the system administrator of the Kennedy Center's Computerized Maintenance Management Software systems (CMMS) software application.
  • Be an expert resource on the use, deployment, and integration of these systems and applies their knowledge to define, record, analyze, and report on work processes, preventative maintenance, and service work requests.
  • Acts as the Contracting Officer's Representative (COR) overseeing the multi-year CMMS maintenance and support contract.
  • Acts as a COR on assigned projects and service contracts based on program needs. Prepares solicitation packages that include drawings of the affected areas involved, technical specifications and changes required.
  • Reviews and analyzes project progress, measuring performance and taking necessary corrective actions to maintain agreed upon scope, schedule, and cost. Provides status reports to leadership.
  • Analyzes CMMS data to include departmental workload and workflow processes.
  • Analyzes and evaluates data records of equipment and system conditions in order to identify trends that reveal operating inefficiencies.
  • Makes recommendations on workforce requirements and position management based on findings.
  • Prepares management reports and conducts briefings in support of the findings and recommendations.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Suitable for Federal employment, determined by background investigation.
  • Direct Deposit of pay is required.
  • Selective Service registration required for male applicants, unless exempt.


At the GS-13 level, you must meet the following minimum qualifications:

One year of specialized experience equivalent to at least the GS-12 level. Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience in: performing oversight of a Computerized Maintenance Management Software system (CMMS); providing software support to an audience of widely varying technical aptitude and abilities; applying knowledge to asses and report on work processes, preventative maintenance programs, and facility service requests; acting as a Contracting Officer's Representative overseeing facilities service contracts and repair projects; preparing Request for Proposal documents for complex facilities construction and repair projects to include Scope of Work, Independent Government Estimates and technical specifications; analyzing facility systems operational data and preparing reports of findings for management; developing preventive maintenance programs for a wide range of building systems; advanced level experience working with spreadsheet and database development software; and working in a fast paced environment where priorities can shift unexpectedly.

Only experience and education obtained by the closing date of this announcement will be considered.

A written test is not required.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.


This job does not have an education qualification requirement.

Additional information

Telework Suitability:

The duties of this position are not suitable for telework.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

Work Schedule:

This position allows for a flexible work schedule.


KC uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify .

This position is being advertised concurrently with vacancy announcement # KC-19-MP-10552427TG using Merit Promotion procedures. If interested, refer to that announcement to determine if you meet merit promotion requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.

This vacancy announcement may be used to fill similar positions within 90 days.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For Category Rating: Once the application process is complete, qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The categories for this announcement are defined as: Best-Qualified, Well-Qualified, and Qualified. Your resume and supporting documentation will then be used to determine if you are qualified for this job. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Building Management Operations
  • Contract Management
  • End User Support
  • Performance Measurement
  • Technical Competency ? Facilities Management
  • Written Communication

The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed.
2. Other supporting documents:
  • College transcript(s), if qualifying based on education or if this position has a basic education requirement
  • Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
  • Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
  • Cover Letter, optional
If you are a veteran with preference eligibility and you are claiming veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If applicable, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Failure to provide this documentation may result in a non preference determination. For more information on veterans' preference (see https://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/ ).

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp .

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