Candidate must be clearable for a federal government public trust clearance. No third party candidates. Requirements Bachelors Degree 10 years of experience or in lieu of degree requires 14 years of experience, or Associates Degree and 12 years Responsibilities The VoIP Engineer will work with other senior VoIP engineers and working groups of various disciplines to collect VoIP requirements to design, build, maintain, and support a multi-site voice infrastructure Support complex solutions which align with and support client requirements, needs and enterprise environment. Mentors and leads project team in the appropriate use of strategic solutions and offerings Assist in the design of the VoIP infrastructure for a multi-site LANWAN environment Assist in developing technical diagrams and documentation for the solution Assist with QoS design, testing, fine-tuning and implementation, Provide on-going maintenance and support for the VoIP infrastructure Leads customer and opportunity-specific technical solution architecture efforts. Creates written and graphical content to support client and business stakeholders. Interfaces and leads discussions across cross-functional teams, engaging executive management to ensure consistency in solution development and implementation. Assist in developing and implementing VoIP monitoring solutions for the voice infrastructure PerformAssist with VoIP solution implementation Assist in developing VoIP operationaltroubleshooting procedures Provide firstsecond level technical troubleshooting support related to VoIP infrastructure Assist in developing VoIP users and administrator s guide Provide VoIP training to networkwirelesssystem teams as needed Identify and fine tune VoIP performance issues as needed Provide technical support to other technical teams of different disciplines as required Maintains knowledge and understanding of current and emerging technologies, equipment and systems. Keeps current on laws, mandates, issues, practices and procedures Performs other related duties as assigned Required Skills Experience with VoIP infrastructure designimplementationsupport in a multi-site LANMANWAN environment CCNA, CCNP Certifications preferred voice discipline a plus Experience with CUCM, Contact Center (Cisco Finesse), UCCX, Cisco Call Manager Proficient knowledge of PSTN, VoIP, T1PRI, MPLS, ATM, ISDN, SIP, H.323 and MCGP and systems inter-connectivity Knowledge and experience working with protocols TC9PIP, EIGRP, OSPF, BGP, PBR, HSRP, VRRP, GLBP preferred Knowledge and experience with VPN, IPSec Encryption, DMVPN preferred Knowledge and experience with voice call routing, dialing plan, call recording Prior experience working in a multi-team environment preferred Knowledge and experience with of Layer 2 3 networking technologies and best practice Knowledge and experience with data networking and security (firewalls, IPSIDS, ACLs, wIPS) Knowledge of VoIP technologies, design best practices and experience with network troubleshooting procedures