Position Desktop Support Location Vienna, VA Duration 6+ months Interview Phone + In Person Coordinates, monitors, administers, and services technical environments. Completes implementations, carries out integration activities, and provides operational support for technical environments. Personality Traits EXCELLENT interpersonal skills is a MUST Quality customer service skills Patience Ability to work with other team members (Team first attitude) MultitaskingAdaptability to a fast paced environment Technical KnowledgeSkills Troubleshooting Skills OralWritten Communication Skills Project Management Skills Presentation Skills Ticketing System experience (HP Service Manager preferred) Windows 7 Enterprise Operating System Windows 10 Experience Experience with Microsoft Active Directory Experience with desktop imaging technologies (MDT, LTI, ZTI) Microsoft Office Lotus Notes HP, Canon, Toshiba printer support Nice to haves A+ Certification Windows 7 andor 10 Certification Awareness of security of financial institutions SCCM entry level knowledge