QualificationsA minimum of 3-5 years experience in commercial or property management field.Bachelor's Degree in related major or business beneficialRPA is beneficial but not required.Strong organizational, writing and accounting skills are required.Working knowledge of Microsoft Office, Excel, Word, Angus, Yardi and PropidexExcellent interpersonal skills, analytical and problem solving abilityStrong written and verbal communication skillsSelf-motivated and proactive, both with respect to managing workload and own professional developmentAbility to multi-task and ability to prioritize work to meet deadlinesand motivated to succeed in a team environmentCustomer Service background is a must.Scope Of ResponsibilitiesActively work with Tenants and Contractors during construction and attend schedules construction meetings to ensure compliance with Brookfield's policies.Coordinate Tenant functions and meet regularly with tenant contacts. Effectively supervise day porters and other contract staff; build and maintain good team relations.Maintain up-to-date Vendor service contracts; general oversight of contracted services; and coordination of property projects.Maintain the flow of information to tenants, vendors and among property management staff and other Brookfield departments. Telephone calls and correspondence to tenants, vendors, newsletters etc.To diligently collect tenant aged receivable balances in accordance with policies. Act as a tenant liaison between tenant and mgmt/engineering staff by dispatching and closing property maintenance calls via Angus in a timely manner as designated through Quarterly Reports.Properly maintain Certificates of Insurance for tenants and vendors.Maintain and update Tenant building guides and other building related materials.Conduct regular building inspections and follow up with any necessary actions.With the guidance of Property Manager, be primarily responsible for preparing annual budgets, evaluating monthly financial results, service contract development, tenant billings and general correspondence.Work with building engineering staff for efficient and productive building operations.Properly maintain Tenant and Vendor files.Code property invoices, initial contact to research/resolve payment issues.Creation and compilation of the Monthly Reports ( and other reports, as needed). Handle other tasks/duties as assigned and needed.Maintain proper tenant relations by periodic visits and telephone contacts to ensure a high standard is maintained regarding all facets of building operations and services.Coordinate all tenant requests, including moving, deliveries and any special requests.Update capital improvements and non-recurring projects' schedule.Prepare approval forms for purchase order requests.Oversee the building office, engineering, security and cleaning contract services.Maintain, implement and perpetuate the policies and procedures of Brookfield Financial Properties.Conduct monthly inspections with cleaning contractors.Coordinate construction contractors with their access into the tenant occupied spaces.Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.