Business Acct Exec 3, SMB Direct Sales

Comcast Corporation
Baltimore, MD
Jul 20, 2019
Jul 22, 2019
Analyst, Business, Sales
Full Time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary:Sell Comcast Internet, Data, Video and Voice services to small and mid-size businesses focusing mainly on advanced communications solutionsincluding PRI, Hosted PBX, and multi-location opportunities. As part ofsales process, create and deliver face-to-face sales presentations thatdemonstrate knowledge of the latest Comcast products and services.Promote the sale of bundled products to ensure the optimal solution forthe customer. Sell with goal of exceeding departmental financial andunit targets. Stay abreast of competitive landscape and emergingtechnologies to best position Comcast Business Services in themarketplace.Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team-make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunitiesCore Responsibilities:-Territory development to include development of local businesspartnerships and organizational affiliations and local enhancement ofComcast positioning and brand.-Maintaining quality sales records and preparation of sales and activityreports as required.-Responsible for Customer Satisfaction and supporting a positiveimpression of the Comcast Experience.-New acquisition sales of Comcast Commercial Internet, Video and Voiceservices to small and mid-size businesses.-Generation of new leads with targeted businesses through variousprospecting activities, including cold calling, canvassing, customerreferrals, and partner relationships.-Focus on advanced communications solutions including PRI, Hosted PBXand multi-location opportunities-Identify improvement areas thru a consultative process that wouldenhance our prospects ability to communicate more effectively bothinternally and externally to their customers.-Effectively manage a territory with a high activity and comprehensivebusiness plan-Management of defined Territory to include development of localbusiness partnerships and organizational affiliations and localenhancement of Comcast positioning and brand.-Team with technical, customer service, and related support staffs toensure end-to-end customer sales and satisfaction and thereby drive newrevenue growth-Consistently maintain a pipeline of qualified prospects that will yieldproduction levels of monthly quota performance and above.-Remain knowledgeable of Comcast products and services to facilitatesales efforts.-Achieve and exceed assigned sales and business quality objectives.-Adherence to all company standards and business professionalism.-Punctual, regular, and consistent attendance.-Perform other duties as assigned.Job Specification:- Bachelors Degree or Equivalent- Business, Sales and Marketing-- Generally requires 5+ years related experienceComcast is an EOE/Veterans/Disabled/LGBT employer

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