Branch Program Specialist

Washington, DC
Oct 17, 2019
Oct 22, 2019
Program Manager
Full Time
Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world's largest circulation magazine, AARP The Magazine and AARP Bulletin.

AARP Foundation is AARP's 501 c3 charitable affiliate. We are a public charity with revenue from federal agencies, corporations, foundations and individuals. AARP Foundation's vision is a country free of poverty where no older person feels vulnerable. Staff are located in Washington DC and throughout the US.

Every year, AARP Foundation helps millions of struggling older adults 50 and over win back opportunity by being a force for change on the most serious issues they face each day. Through the Foundation's many groundbreaking and innovative programs and services, we create and advance effective solutions to meet their basic needs for nutritious food, safe and affordable housing, adequate income and much-needed personal connections.

AARP Foundation Experience Corps is a high-impact, community-based, volunteer tutoring program that engages adults 50 and older to address a major contributor to poverty - the inability of children in kindergarten through third grade to read at grade level.

The Experience Corps model is a proven intervention with measurable benefits for students, as well as positive mental and physical health benefits for volunteers who participate. By helping young students become better readers, Experience Corps seeks to ensure a lasting legacy of strong futures, supported schools and empowered volunteers.


The Program Specialist will join a team that is responsible for delivering quality academic support services to DC metro area schools, grants management and compliance, volunteer management, and effective, high-quality volunteer training and support.


The Program Specialist has as its primary focus the following major areas of responsibility:
  • Data collection and monitoring to ensure accountability and compliance with program standards and/or grant requirements.
  • Management and oversight of branch program databases, including input of program-related data and generation of reports.
  • Manage supporting documentation for funder reporting
  • Provide member training on documentation, including timesheets and tutoring logs.
  • Manage all program implementation aspects of database systems and other customized software systems and organizational tools in order to accurately document, track and manage information related to volunteers, student participants, and service delivery. Provide oversight of database systems and follow up on system issues.
  • Serve as a knowledgeable resource on grant compliance standards and play a lead role in meeting all such standards; e xtract and compile information from databases to produce routine and specialized reports.
  • Coordinate collection of program-related source data such as from pre-surveys, post-surveys, daily student logs, teacher surveys and volunteer surveys; process source documents by reviewing data for accuracy and completeness; resolve discrepancies using standard procedures including returning incomplete documents to school-based staff for resolution.
  • Provide support for analysis and publication of middle-of-year and year-end assessment data as needed.
  • Manage logistics for and otherwise assist with coordination of volunteer training events and meetings.
  • Manage volunteer hard copy files and related documentation.
  • Prepare and assist with coordination of internal and external volunteer and program audits and audit reconciliation.
  • Play a lead role in completing end-of-year data management and reporting processes.
  • Provide program-related data and reports as needed for grant submissions and funder reporting requirements.
  • Participate in branch-level and national meetings and conference calls as required.
  • Comply with data integrity and security policies.

  • Bachelor's degree, or an equivalent combination of education and experience.
  • A minimum of three (3) years of directly relevant experience in the nonprofit sector, preferably at a national organization with local affiliates.
  • Highly organized, obsessively attentive to detail, and committed to producing high-quality work 100% of the time.
  • An entrepreneurial spirit, flexibility, and the ability to work productively in a collaborative and rapidly changing environment.
  • Excellent communication and multitasking skills
  • Proficiency in Excel and other Microsoft Office programs
  • Strong database experience; 1+ years' Salesforce user experience preferred.
  • Skill in extracting and compiling information from databases.
  • Ability to review, proof and analyze data.
  • Ability to communicate effectively verbally and in writing.

Benefits Offered

AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.