Human Resources Specialist

Washington, D.C
Jul 19, 2019
Jul 23, 2019
Human Resources
Full Time


The selectee will serve as a Human Resources Specialist in the Operations Branch of the Human Capital Management Office (HCMO). The HCMO is responsible for the administration and management of human resources programs, operations policies and services for the Federal Trade Commission (FTC). The HCMO also provides a wide range of technical advice and guidance to manager, supervisors, employees and customers of the FTC.
Learn more about this agency


If selected for this position, you will perform the following duties:
  • Provides human resource management advice based on in-depth knowledge of the operations within assigned organizational units and regulatory parameters.
  • Provides a high level of customer service; handles telephone calls and face-to-face contacts tactfully and professionally; ensures that the image of HR and the service are upheld or strengthened as a result of the positive nature of the contact.
  • Consults with supervisors, managers, and other human resources specialists in order to jointly develop strategies and solutions for dealing with the most difficult and/or controversial human resource management issues and problems so that management's objectives are met while staying within legal requirements.
  • Resolves very difficult and complex position management and position classification issues involving a variety of professional, administrative, technical, and clerical and wage grade jobs.
  • Provides extensive assistance to supervisors and managers to: clarify and define duties and responsibilities of positions, interrelationships with other positions, and career patterns; to determine the types of positions required and the most appropriate organizational structure; and to recommend options or alternative courses of action for attaining human resource management goals.
  • Uses knowledge and exercises judgment to assist managers with problems associated with atypical combinations of duties, unique needs of small stations, weekend and seasonal work, remote locations, recruitment difficulties, and career enhancement.
  • Analyzes duties and responsibilities of positions using a variety of methods and approaches such as on-site or telephone audits and review of background material and work samples.
  • Evaluates jobs in accordance with position classification standards and principles to determine proper pay system, title, series, and grade, and prepares defensible evaluation statements based on thorough analysis.
  • Conducts or participates in agency-wide position reviews; comments on and performs test application of proposed draft classification standards and develops standard position descriptions.
  • Review all personnel actions for accuracy and legal sufficiency.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. citizenship requirement must be met by the closing date of this vacancy.
  • This position is subject to a background investigation.
  • Males born after December 31, 1959 must register with Selective Service.
  • You may serve a one-year probationary period under this appointment.
  • You must meet time in grade requirement within 30 days of the vacancy closing.
  • You must submit a copy of your performance appraisal with your application.


You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the next lowest grade level in the Federal service obtained in either the private or public sector.

For the GS-11 level: You must have one year of specialized experience at the GS-09 level performing the following types of tasks: Specialized experience is defined as experience performing the following types of duties: researching and providing analysis regarding Personnel Management rules and regulations; coding personnel actions; coding and processing employee benefits; and advising management on effective recruitment strategies.
Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree
A combination of doctoral education and experience, which meets 100% of the qualification requirements for the position.

GS-12 Level: You must have one year of specialized experience at the GS-11 level performing the following types of tasks: Specialized experience is defined as experience utilizing human resource administration and management concepts to provide complex advisory services to managers; interpreting laws, regulations and policies of various federal employee benefits and compensation programs; providing human resources recruitment and placement services including staffing, benefits and employment services.

In order to qualify for this position, in addition to the time-in-grade requirements listed above, you must meet the specialized experience requirements.Your resume must clearly reflect the specialized experience which includes:
  • Experience providing solutions to staffing, recruitment, classification, and position management problems or issues;
  • Experience providing advisory service on the application of appropriate human resources laws, regulations, policies, and procedures;
  • Experience performing a variety of human resources operations activities (e.g., position classification and position management reviews, development of staffing strategies, job opportunity announcements, assessment tools, and certificates of eligibles); AND
  • Experience performing qualification determinations, veterans' preference adjudications, regulatory compliance reviews of personnel actions, and pay-setting decisions

  • Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


    There is no education requirement for this position.

    Additional information

    Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

    Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.
    For more information visit: ICTAP/CTAP

    Noncompetitive Appointment Authorities:

    For more information on noncompetitive appointment authority eligibility requirements:
    - Persons with Disabilities-Schedule A
    - Special Hiring Authorities for Veterans
    - Special Hiring Authority for Certain Military Spouses
    - Other Special Appointment Authorities

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Once the announcement has closed, your résumé and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are found qualified, your résumé and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

    Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Position sensitivity and risk
    Non-sensitive (NS)/Low Risk

    Trust determination process

    Required Documents

    To apply for this position, you must submit a complete Application Package which includes:

    1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
    2. Other supporting documents:
    - Cover Letter, optional
    - College transcript(s), if qualifying based on education
    - Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
    - Most recent Performance Appraisal, if applicable
    - DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
    - Noncompetitive appointment authority documentation, if applicable
    - Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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