Scrum Master

Freddie Mac
McLean, VA
Jul 18, 2019
Jul 23, 2019
Full Time
Freddie Mac has established a Robotic Process Automation (RPA) Center of Excellence (COE) to support our business partners' desire to embrace a variety of Intelligent Automation capabilities. The RPA COE team is responsible for the architecture, design, development and support of all process automations at Freddie Mac. The team is primarily using the industry leading Automation Anywhere platform to fully automate end-to-end business processes. Our business partners look to the RPA COE to support their automation needs and enable them to increase process efficiency, improve quality, reduce operational risk, and reduce development time to market.

As we are a dynamic team of passionate specialists involved in creating the newest solutions dedicated to RPA, Artificial Intelligence and machine learning processes, we are looking team player candidates attitude focus to cope with challenges on the daily basis.

The individual should works with Scrum Team to ensure scrum best practices are followed from the initiation through delivery of RPA CoE Automations. Serves as a liaison between the product owner and development team to ensure requirements are delivered and key milestones are met. Facilitates the management of the product backlog and coordinates with other Scrum Masters to identify and manage cross-team dependencies. Closely tracks and monitors the scrum team's deliverable and reports metrics at the iteration and project levels. Facilitates meetings for backlog refinement, iteration review and planning. Removes impediments impacting the team's ability to meet their commitment.

Your Work Falls into Two Primary Categories:

Project Management
  • Mentoring and coaching Scrum team to instill agile values and principles and lead by example
  • Facilitating productivity by removing impediments team will encounter, mediating through conflicts, helping team to make decisions and adhering to continues improvement principles- Supporting and educating Product Owner, especially with respect to grooming and maintaining the product backlog
  • Keeping Scrum process on track and passing it to the team as self-organization matures- Helping team adhere to the best engineering practices and makes sure everybody understands technical debt concept
  • Leveraging data to measuring & monitoring progress- Ensure agile/Scrum concepts and principles are adhered to, should be able to be a voice of reason and authority

Delivery and Execution
  • Has agile mindset, understands what's behind agile values and principles- Understands Scrum framework very well and understands values that each artifact/role/event brings
  • Has experience in the Scrum Master role for at least 2 to 4 years- Should be able to facilitate discussion and facilitate alternatives or different approaches
  • Software development background is a plus- Is capable of completing independently diverse/complex work with minimal direction, diverse interactions, and knowledge resource
  • Is creative, innovative and motivated to continually learn about Agile and Scrum- Has excellent communication skills, written and verbal, strong team player- Has experience working with global teams
  • Desires to be part of an elite and growing software development team- Drive to get things done, takes ownership, positive attitude
  • Understanding of modern software development & engineering practices: continuous integration, continuous delivery, Lean methodologies


  • Bachelor's degree or equivalent work experience
  • 5-7 years of Project Management and a minimum of 2 to 4 years Scrum master experience in IT industry
  • Must have strong understanding of the software development life cycle and have a proven track record as the Scrum Master for multiple teams delivering complex technical projects.
  • Experience creating release plans using agile best practices. (SAFe experience a plus)
  • Ability to coach and provide direction to team in the initial stages of adopting scrum methodologies.
  • Experience as Servant leader to manage the expectation from Agile team
  • Excellent written and verbal communication skills; ability to handle multiple projects simultaneously.
  • Experience using Agile Tools to manage backlog and track iterations, experience with Jira is required.
  • Experience working with stakeholders to understand vision, business objectives, and critical success factors
  • JIRA Administration Expertise experience in JIRA, V1, Rally and similar tools
  • Scrum Master Certification is required
  • Proficiency in financial data and analysis
  • Proficiency using SharePoint 2013

Keys to Success In this Role
  • Manage multiple projects simultaneously within the budget and schedule
  • Build trusted relationship with the business
  • Intellectual agility and interpersonal flexibility
  • Strong consultation and communication skills
  • Ability to use data to help inform strategy and direction
  • Ability to guide Agile team to improve agile maturity

Top 4 Personal Competencies
  • Leadership - Set and execute upon a clear vision, strategy, and/or goals, Lead from the front, balancing delegation with doing
  • Servant Leader - Facilitate and enable the team to adapt the Agile practices and behavior
  • Seek and Embrace Change - Continuously improve work processes rather than accepting the status quo
  • Growth and Development - Know or learn what is needed to deliver results and successfully compete

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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