IT Specialist (APPSW)

Woodlawn, Maryland
Jul 18, 2019
Jul 20, 2019
Full Time


Serves as an IT Specialist in the Office of Systems, responsible for analyzing and refining systems requirements, designing, developing, modifying, validating and implementing SSA programmatic software.

Learn more about this agency


  • Develops detailed application systems design and software; performs testing, implementation and maintenance activities for projects or major aspects of projects assigned.
  • Ensures the integration of applicable procedures, databases, policies, implementation planning, and information security policies, principles and practices into the design and development/modification of assigned systems.
  • Writes, debugs, and maintains programs and related documentation. Determines output formats, designs user interfaces and works with users to test applications for quality and functionality.
  • Conducts analysis and studies to define data, workflow and interrelationships among new or existing systems or subsystems, databases and processes within assigned area.
  • Develops process/systems design alternatives for major portions of systems being analyzed.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • U.S. Citizenship required
  • Selective Service Registration, if applicable (
  • Background and/or security investigation required
  • Job offers are contingent on background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement


Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. Your resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Please submit a thorough resume that directly related to this position.
To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

To qualify for the GS-12, the applicant must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled which has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must be related to work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software such as WebFOCUS 8. This experience should be related to at least one or more of the following areas: software development, testing, and implementation; system design and analysis as it relates to software applications specifically WebFOCUS 8; and providing technical expertise to planning and development projects. The experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

In addition, to qualify for the position the applicant must demonstrate the Selective Placement Factor below.
Skill in building and maintaining WebFOCUS 8 Business Intelligence applications.

To meet this requirement, the applicant must demonstrate 6 out of following 7 experiences:
  • Experience building and maintaining WebFOCUS 8 BI Portals, reports and charts.
  • Experience in using SQL to perform complex database queries and data retrieval involving the use of sub-queries, joins, data filtering (WHERE clause, etc.) and data ordering.
  • Experience with WebFOCUS 8 security roles and provisioning.
  • Experience using HTML, JavaScript, Dialogue Manger and style sheets with WebFOCUS.
  • Experience using the FOCUS/WebFOCUS language.
  • Experience creating metadata and cluster synonyms using WebFOCUS 8.
  • Experience using ReportCaster to schedule and distribute reports and charts
  • NOTE: Your resume must specifically address the experiences needed for the selective placement factor. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official.


    This job does not have an education qualification requirement.

    Additional information

    Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See .

    Additional selections may be made for this vacancy six months from the closing date of this announcement.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include:
      • Knowledge of concepts, principles and practices of computer programming
      • Skill in building and maintaining WebFOCUS 8 Business Intelligence applications
      • Knowledge of computer systems and data repositories
      • Skill communicating complex issues orally and in writing
    Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link:

    Your application will be evaluated under the Category Rating method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:

    1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
    2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
    3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.

    Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Position sensitivity and risk
    Non-sensitive (NS)/Low Risk

    Trust determination process

    Required Documents

    You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.

    INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
    • proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
    • proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
    For more information visit .

    VETERANS' PREFERENCE: If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15) . Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide .

    IMPORTANT NOTICE TO VETERANS : The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here . Other qualifying eligibility for preference (e.g., disability) remains unchanged.

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