Enterprise Cloud Services Quality Assurance/Quality Control (QA/QC) Manager

2 days left

Jul 17, 2019
Aug 21, 2019
Full Time


Executive Service Position
(This position serves at the pleasure of the Appointing Authority)


The Maryland Department of Transportation The Secretary's Office (MDOT TSO) is recruiting for a MDOT Enterprise Cloud Services Quality Assurance/Quality Control (QA/QC) Manager in the Office of Transportation Technology Services (OTTS).  OTTS provides strategic direction for the entire MDOT.  This includes, but is not limited to: soliciting and prioritizing system development activities; performing technology research and planning; establishing and managing the short-range and long-range plan and budget to support the growth of information technology across all MDOT; planning, acquiring and implementing large-scale business systems; acquiring, developing and supporting Cloud/Software as a Service (SaaS), Platform as a Service (PaaS), Database as Service (DaaS), web-based applications and web systems; acquiring, deploying and maintaining Office Automation and CADD/GIS hardware and software; planning, installing and supporting the local and wide area networks upon which all MDOT systems depend; and providing day-to-day computer operations support.

This position will be on call 24 hours a day 7 days a week to respond to outages or other emergency situations.  The incumbent in this position must possess deep technical expertise and managerial experience in supporting cloud technologies including hosted, PaaS, DaaS & SaaS applications.  This position requires knowledge and experience in testing and quality assurance policies, procedures and supporting technologies, as well as in enterprise Systems Administration.  Ideal candidates should have excellent communication skills and at least 5 years of prior IT management experience.

The current vacancy exists at MDOT TSO in Glen Burnie, MD (Anne Arundel County).  This position will also report to Hanover, MD (Anne Arundel County) when needed.

*Connecting You to Life's Opportunities*



A Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other IT-related field.

Experience: Five (5) years of professional experience in IT management or software development. Three (3) years of experience must include performing Quality Assurance and Quality Control functions in a cloud computing environment (e.g. MS Azure, Oracle Cloud, Salesforce, AWS, Google), as well as supervising the work of technical professionals.

The ideal candidate will possess the following:

  • Experience in evaluating internal test processes, architect, design, development solutions, Quality control and assurance, Security Compliance Analysis & Testing to improve operational efficiencies.
  • Understanding and experience in proven QA/QC frameworks & best practices, project management and/or systems analysis methodologies
  • Experience using Agile principles and Scrum methodology in Cloud PaaS/SaaS innovative and creative continuous development and integration environment with AzureDevops & GitHub.
  • Experience managing a team of Sr. QA/QC Specialists, release managers and leading QA/QC, audit controls, identify and document system defects, compliance with security and standards
  • Experience using and quality control implementation on Lightning Framework, VisualForce, APEX code, Java EE, Java Script, .NET, HTML 5, CSS
  • Experience in managing IT contracts and partners (vendor) management and coordination

Consideration for employment may be based solely on the contents of your application.  Therefore, it is essential that you provide complete and accurate information.  Please include all relevant experience on your application.  This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position for which you are applying.  

If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.  

1. Applicants may substitute a professional quality management certification for one year of the required experience.  

2. U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis.


The ideal candidate will possess one or more certification credentials such as: Certified Software Quality Analyst (CSQA), Software Quality Engineer Certification (CSQE), AWS SysOps Administrator or Salesforce Administrator.


TO APPLY: You must complete a MDOT application to be considered for this recruitment. RESUMES CANNOT BE SUBSTITUTED FOR THE MDOT EMPLOYMENT APPLICATION.

Selected candidates may be subject to background and reference checks. 

You may download an application, or you may apply online at: www.mdot.maryland.gov/employment.  If you need a paper application mailed to you, please call (410) 865-1073.  Mail your application to:  Recruitment and Examinations Unit, 7201 Corporate Center Drive, Hanover, MD 21076. Applications sent without sufficient postage will not be accepted and will be returned. Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request.  Please notify in advance. MD Relay Service Number (711). Bilingual applicants are encouraged to apply.

The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints.  All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.  Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer. 

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).

The incumbent in this position will not be a member of a covered bargaining unit.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. MDOT does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

Issue Date: 7/2/19


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