Enterprise Cloud Systems Administration Manager

OPEN RECRUITMENT
Open Until Filled

Executive Service Position
(This position serves at the pleasure of the Appointing Authority)
 

The Maryland Department of Transportation (MDOT) is seeking qualified IT professionals for the position of Enterprise Cloud Systems Administration Manager (Program Manager IV). This enterprise-level position within MDOT's Office of Transportation Technology Services is responsible for the first-line oversight of cloud-based applications/systems activity that spans a variety of cloud computing models, including Software as a Service (SaaS), Data as a Service (DaaS), Platform as a Service (PaaS) and Business Process as a Service (BPaaS).

The Enterprise Cloud Systems Administration Manager oversees ongoing cloud computing operations and service delivery across MDOT's six subsidiary agencies (the Maryland Transportation Authority, the MDOT Motor Vehicle Administration, the MDOT State Highway Administration, the MDOT Maryland Transit Administration, the MDOT Maryland Aviation Administration and the MDOT Maryland Port Administration). Specific roles of the Enterprise Cloud Systems Administration Manager include, but are not limited to: overseeing the configuration and maintenance of cloud systems; managing cloud services and deployments to sandbox environments; ensuring that cloud systems and applications remain compliant with security standards; and working collaboratively with the other members of the Enterprise Cloud Services management team to execute smooth transitions in cloud services from the development/implementation to operations/maintenance stages.

This position will be on call 24 hours a day, seven days a week to respond to outages or other emergency situations.

The current vacancy exists at MDOT TSO in Glen Burnie, MD (Anne Arundel County). This position will also report to Hanover, MD (Anne Arundel County) when needed. 

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QUALIFICATIONS:

PREFERRED QUALIFICATIONS:

Education: A bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other IT-related field. 

Experience: Five years of professional cloud computing experience in software application development and/or systems administration, to include at least three years of experience supervising technical professionals in information technology.  

The ideal candidate will possess:

• Cloud computing experience utilizing Microsoft (MS) Azure, Google Cloud, Oracle Cloud, Salesforce, AWS or related platforms  
• Experience with the architecture, design and solutions development
• Experience in proven project management and/or systems analysis methodologies
• Experience in evaluating internal processes and testing in order to improve operational efficiencies
• Excellent customer service and problem solving skills 
• One or more certification credentials such as MS Certified Azure Administrator, AWS Certified SysOps Administrator or Salesforce Administrator. 

Consideration for employment may be based solely on the contents of your application. Therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position for which you are applying. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.  

Notes:
1. Each of the following professional-level certification credentials may be substituted for one year of the preferred (non-supervisory) experience, for up to two years of experience: Salesforce Administrator, MS Certified Azure Administrator and AWS Certified SysOps Administrator.
2. U.S. Armed Forces military service experience as described under the Preferred Qualifications is considered qualifying experience on a year-for-year basis.

LICENSES & CERTIFICATIONS:

No licenses or certifications are required, but please see the information above regarding the specified IT certification credentials.

ADDITIONAL INFORMATION:

TO APPLY: You must complete an MDOT employment application (DTS-1) to be considered for this recruitment. RESUMES CANNOT BE SUBSTITUTED FOR THE MDOT EMPLOYMENT APPLICATION.

The selected candidate may be subject to background and reference checks.

You may download an application or apply online at: www.mdot.maryland.gov/employment. If you need a paper application mailed to you, please call 410-865-1073. Mail your application to: MDOT Recruitment & Examinations Unit, 7201 Corporate Center Drive, Hanover, MD 21076. Applications sent without sufficient postage will not be accepted and will be returned. Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request. Please notify in advance. MD Relay Service Number (711). Bilingual applicants are encouraged to apply.

All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Please also note that the Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa due to budgetary constraints. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees – all sponsorship fees must be assumed by the potential employer. 

Applicants who have education obtained outside of the U.S. must, at the time of application, submit proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as World Education Services (www.wes.org) or member organizations of the National Association of Credential Evaluation Services (www.naces.org/members).

The incumbent in this position will not be a member of a covered bargaining unit. 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. MDOT does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

Issue Date: July 2, 2019