Duties

Summary

This position is part of the National Archives and Records Administration, Archivist/Deputy Archivist, Office of the Chief Operating Officer, Research Services. As an ARCHIVES TECHNICIAN, you will be monitoring research room activities, assisting customers and performing archival activities within the records of the Federal Government; research may be used for an on-line posting, special event, museum exhibit, or loan to other museums.
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Responsibilities

The following are the duties of this position at the GS-07. You will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Communicate effectively, orally and in writing.
• Use technical or quasi-professional knowledge of technical archival work and understanding of the substantive content of the records involved.
• Greets visitors, assists with registration; conducts orientation briefings for onsite researchers, as required; and directs researchers to appropriate NARA resources as necessary.
• Anticipates, identifies, and resolves customer service problems pertaining to reference and associated records handling and security issues.
• Assists management and reference and research room staff with implementation and evaluation of customer service initiatives.
• Provides input and feedback on customer service effectiveness and needs. Gathers and reports customer service data.
• Provides reference services by searching, pulling, re-filing, interfiling, copying, screening and redacting information under FOIA exemptions (as appropriate),or scanning records in various filing systems and simple extractions.
• Incumbent must be physically able to perform the duties of this position. Physical demands may include climbing caster equipped ladders, maneuvering on cat-walks and handling boxes of records stored up to 15 feet above the floor and typically weighing 50 pounds, occasionally more. The work may also demand considerable standing; walking; stooping, bending and lifting.

Travel Required

Not required

Supervisory status
No

Promotion Potential
7

Requirements

Conditions of Employment

The experience may have been gained in either the public, private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

• A one year probationary period may be required.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

Key Requirements:

Please refer to "Conditions of Employment."

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Must be U.S. Citizens or U.S. Nationals

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement.

Specialized Experience for the GS-06 grade level is defined as one year of experience at the GS-05 grade level, or equivalent, that is typically in or related to the position and which equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of this position. Specialized experience for this position is defined as experience:

• Communicating with customers and responding to inquiries, verbally or in writing; AND
• Using systems to locate items and/or using documentation to identify information relevant to a work assignment; AND
• Applying regulations and policies to accomplish work assignments.

Education

This job does not have an education qualification requirement.

Additional information

• We may select from this announcement or any other source to fill one or more vacancies.
• This announcement may be used to fill like positions in other organizations within the National Archives and Records Administration.
• This is a bargaining unit position.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.

Rating : Your application will be evaluated in the following areas: Communication, Technical Skills and Project Management . Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified, Well Qualified, or Qualified depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.

Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral : If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) ) you must receive a score of 85 or better to be rated as "well qualified" to receive special selection priority

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Suitability/Fitness

Required Documents

A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. Documents can be uploaded under the category of "Cover Letter".

All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips .

VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation . In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.

CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, VRA, Schedule A Disability, etc.), please see applicant guide for required documentation . In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.