Duties

Summary

The foundation for success of the Defense Commissary Agency mission is our people. It is DeCA's goal to have a workforce that is comprised of our nation's diverse cultures and backgrounds. DeCA operates a worldwide commissary system that provides quality grocery products to active duty military personnel and retirees, members of the Reserve and National Guard, and their families, as well as current DeCA employees. The agency employs over 15,000 people and its annual sales exceed $4 billion.
Learn more about this agency

Responsibilities

This is a developmental position. Work assignments are progressively complex and intended to broaden your skills and provide you with practical experience to prepare you to perform at the target grade level. At the target grade level, the major duties are:

• Serve as the category expert consultant by identifying category best practices.
• Initiate and synchronize brand strategies/ priorities with patron strategies for a win-win outcome.
• Perform analyses of data and processes and perform data gathering and identification of potential data.
• Use analysis to develop trends, recommend solutions and provide data to Agency management as well as to a variety of government and private organizations.

Travel Required

Occasional travel - The incumbent travels worldwide to participate in store-level merchandising and reset activities.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• Must be a United States Citizen
• Application materials must be received by 11:59 EST on the closing date.
• Work Schedule: Full Time
• Tour of Duty: M-F (weekends, holidays, nights possible but rare)
• Permanent Change of Station (PCS) Costs: Are Authorized; If you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving costs.
• Position Sensitivity: Non-Critical Sensitive
• Security Requirements: Incumbent must be able to obtain and maintain security clearance eligibility based on appropriate background investigation.
• Overtime: Occasionally
• Temporary Duty (TDY) Travel: Required
• Fair Labor Standards Act (FLSA): Exempt
• Bargaining Unit Position: No
• Physical Requirement: Work includes sedentary office work and also demands walking, working live resets, working in various commissary departments, and lifting of no more than 35 pounds.
• Obligated Position: No
• Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit https://www.sss.gov/ for more information.
• Category Management Professionals certification: Required to obtain within 18 months of appointment and must be maintain throughout appointment.

Qualifications

To qualify at the GS-12 grade level, by the closing date of this announcement, you must possess the following:

One year of specialized experience equivalent to GS-11 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at the GS-11 grade level or equivalent under other pay systems in the Federal service, military, or private sector.

Creditable specialized experience includes:

• Working in the retail grocery/supermarket environment (i.e., retailer, manufacturer, supplier, broker, headquarters, region, and field) in support of category management processes, commercial retail food merchandising, and retail food management practices.
• Developing retail grocery category presentations, recommendations for new item introductions, promotional activity, product positioning, and planogram reviews.
• Supporting a retail grocery category management program through the application of the most recent sales technologies including shelf planning and management, syndicated data, category analyzer, point of sale, and scanning data applications, with emphasis on fact-based selling.
• Managing a department in a retail food store, developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.
• Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce, as well as front end operations.

To qualify at the GS-13 grade level, by the closing date of this announcement, you must possess the following:

One year of specialized experience equivalent to GS-12 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at the GS-12 grade level or equivalent under other pay systems in the Federal service, military, or private sector.

Creditable specialized experience includes:

• Working in the retail grocery/supermarket environment (i.e., retailer, manufacturer, supplier, broker, headquarters, region, and field) in support of category management processes, commercial retail food merchandising, and retail food management practices.
• Providing input to the development and execution of a retail grocery category management and review program to include category, consumer, and sales analysis, market research, identification and use of category and retail best practices.
• Establishing strong, multi-level working relationships with assigned business team members.
• Managing a commissary store, supermarket, or similar type of commercial retail food store.-
• Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce, as well as front end operations.

Additional information is available in the Group Coverage Qualifications Standards for Administrative and Management Positions and the individual occupation requirements for the Commissary Management series, https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/commissary-management-series-1144/ .

Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting the qualifications outlined above, you must also meet the following by the closing date of this announcement:
(a) Time after competitive appointment requirement: You must have completed three months of civilian service after a competitive appointment.
(b) Time in grade eligibility requirement: You must have held a permanent appointment in the competitive or excepted service for a minimum of 52 weeks at the GS-11 grade level (or equivalent) (for the GS-12) or GS-12 grade level (or equivalent) (for the GS-13).

Education

Education cannot be substituted for specialized experience for this position at this grade level.

Additional information

• This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales Marketing, and Policy Group, Sales Directorate, Category Management Division.
• The incumbent will be required to complete the certification program for category management Professionals within 18 months of appointment to this position, and maintain while under appointment.
• The position involves access to or control over personal, private, sensitive but unclassified, controlled unclassified or proprietary information.
• The incumbent interacts with Agency representatives of all levels and commissary customers in various mediums.
• The work of the position requires access to DeCA's business systems and is designated as IT Level II.
• Additional vacancies may be filled from this announcement upon its closing.
• This position is being recruited at the GS-12 (target 13) grade level and GS-13 grade level.
• If selected at a grade below the target grade of the position, you may be non-competitively promoted to the next higher grade when all statutory and regulatory requirements have been met, performance is satisfactory, and when recommended by the supervisor.
• Promotion is not guaranteed
• If selected, you may be required to serve a two-year probationary period.
• Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration.
• Individuals with Financial Difficulty: https://chcoc.gov/sites/default/files/Mythbuster_on_Federal_Hiring_Policies_0.pdf .
• Regarding Interviews: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
• Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. Annuitant applicants are advised, in accordance with DoD Policy, further consideration for the vacancy is not permitted, irrespective of eligibility or qualifications. The DoD criteria for hiring Re-employed Annuitants can be found at: http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf . Reemployed Annuitant: A former federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Specifically you will be evaluated on the following competencies:

• Category Management
• Communication
• Merchandising

NOTE: Applicants must choose ALL APPLICABLE ELIGIBILITIES in order to receive consideration for this announcement. Failure to choose any eligibility or select the wrong eligibility will result in non-consideration for this position. If you are unsure as to your eligibility, please select ALL Eligibilities.

REVIEW OF APPLICATION DOCUMENTS (FOR ALL APPLICANTS):
To determine your qualifications, a review of your resume and supporting documentation will be made and compared against your responses to the questions. The score you receive is a measure of the degree to which your background matches the competencies required. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully as errors or omissions may affect your rating.

Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. If you are claiming military spouse preference and qualified for the position, your name will be placed below preference eligible veteran candidates and above non-preference candidates on a list sent to the hiring manager for employment consideration. To claim Military Spouse Preference (MSP) please complete the Military Spouse PPP Self-Certification Checklist .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

Application packages should include the following documents:

• Questionnaire: Required
• Transcripts: Not applicable
• Resume: Required **To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume.

For qualifications determinations your resume must contain the following:

• Applicant's full legal name and contact information.
• Description of your duties
• Number of hours worked per week
• Beginning and ending dates (month/year) for each position

Applicants who fail to provide the required information on their resume will not receive consideration for this position. See http://www.usajobs.gov/Content/pdfs/Tutorials-Resume for more information.

Employees Serviced by DLA: Civilian federal employees who receive human resources servicing through the Defense Logistics Agency DO NOT need to submit supporting documentation if applying through merit promotion. Your record in Electronic Official Personnel Folder (eOPF) will be used to verify your eligibility. It is your responsibility to ensure the required documents are in your eOPF for verification purposes. If your documents are not in eOPF, you must submit them to the announcement you are applying for, at the time of your application. Failure to submit all of the documents on time will result in automatic disqualification.

Overseas Employees: DeCA employees working overseas MUST submit a copy/copies of your SF-50, showing you meet the Time in Grade and Time After Competitive Appointment eligibility requirements and are a current appointable DeCA employee with Career or Career-Conditional status.

If applying as a Veterans Employment Opportunities Act (VEOA) eligible, you must submit supporting documents with your application package to verify eligibility. A copy of your DD214, "Certificate of Release or Discharge from Active Duty," Showing your Character of Service (i.e. Honorable Discharge) is required. If unable to verify Character of Service, you will not be considered under this eligibility. If using a service connected disability to qualify, a Veteran's Disability (VA) letter is required. If you need assistance in obtaining a VA Letter please visit; https://www.ebenefits.va.gov/ebenefits/homepage .

If you are currently serving on active duty and expected to be released or discharged within the next 120 days, you must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

If you are claiming Military Spouse Preference, you must submit supporting documents with your application package. These documents must provide acceptable information to verify: you reside within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor, proof of military member's active duty status, and other documentation required by the vacancy announcement to which you are applying; and must meet all pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service. Documentation required: Marriage Certificate or License, Signed Self-Certification Checklist, Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable), Transcripts (if applicable). Additional documentation required if previously held a federal position: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months).

Additional required supporting documentation: Required documents vary based on the authority under which you are applying (i.e. current permanent Federal employee, military spouse, Schedule A, etc.). See http://www.dla.mil/Portals/104/Documents/Careers/downloads/DeCASupDoc2.pdf for more information.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.