Duties

Summary

This position is located in Navy Gateway Inns & Suites at Mid-Atlantic Region. The purpose of this position is to provide non-technical general labor as required.
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Responsibilities

Ensures security of all guests is maintained at all times.

Ensures guest privacy is maintained at all times.

Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with the guests; answering guests questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary.

Performs one or more of the following duties: Uses heavy power mowers, adjusts blades, and cleans and oils mowers;cuts trees, using ax or chain saw. Digs ditches and trenches with pick and shovel where dirt is hard and compact and does grading and sloping. Occasionally and for short periods of time, breaks up pavement with jackhammer, mixes and pours concrete, asphalt, and hot mix, fills and levels holes in damaged roads. Moves furniture and equipment.

May be required to greet guests at time of arrival and offer assistance with luggage, directions, base services, and local area information.

May be required to store and track guests luggage in a secure area.

Performs other duties as assigned.

Travel Required

Not required

Supervisory status
No

Promotion Potential
03

Requirements

Conditions of Employment

• Must possess a valid state drivers license.

Qualifications

FACTOR 1. KNOWLEDGE REQUIRED BY THE POSITION

Ability to operate, control, and clean heavy power equipment and to work safely with heavy tools. Ability to provide continual care and attention both to avoid accidents and to finish the work properly. Prior job experience or on-the-job training is normally required to gain this ability. Ability to complete assignments involving several tasks or processes which require remembering directions, sequences, etc.

Must possess basic math and reading skills

Must be able to communicate clearly and effectively both verbally and in writing in English.

FACTOR 2. SUPERVISORY CONTROLS

For most assignments, the supervisor gives detailed instructions or provides continual supervision. The incumbent is responsible completing work after getting initial oral or written instructions.

FACTOR 3. GUIDELINES

The incumbent works under normal supervision. Incumbent is expected to perform daily work on own initiative and carry out assignments in accordance with the DOD and Navy Regulations. The leader/supervisor will provide suggestions for handling unusual situations.

FACTOR 4. COMPLEXITY

The operation conducts business 24 hours a day, 365 days a year. Customer Service is of the foremost importance on this position.

Laborers work various shifts. The incumbent, over a period of time, will be required to work each shift and must be trained to accomplish a variety of tasks.

FACTOR 5. SCOPE AND EFFECT

The purpose of the work is to provide general non-technical services. The work directly contributes to the military members, retirees, civilians, and family member's quality of life, mission readiness, and contributes to job satisfaction and retention of valuable members.

FACTOR 6. CONTACTS

Contacts include regional staff, all department heads, and lodging staff. Some contact with guests, contractors, vendors, and representatives of private industry.

FACTOR 7. PURPOSE OF CONTACTS

Contacts are made to coordinate and/or obtain information relating to the general property operation.

FACTOR 8. PHYSICAL DEMANDS

May exert very heavy physical effort in doing such tasks as frequently lifting and moving objects weighing over 50 lbs., running power mowers on grades, or pushing very heavy wheelbarrow loads of cement. lifting or carrying luggage, etc.

FACTOR 9. WORK ENVIRONMENT

Work indoors may expose the worker to drafts, noise, dust and dirt and require standing on concrete floors for long periods. Extreme temperature and weather conditions may exist when working outdoors. Special care is required to avoid serious injuries. Must wear issued Personal Protective Equipment (PPE) and protective gear.

SPECIAL REQUIREMENTS

This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.

This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours. The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis.

The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis.

Must possess a valid state drivers license, as travel to other facilities may be required within the normal scope of duties.

In order to verify fitness for duty, a complete physical examination may be required.

This position is subject to a favorable National Agency Check (NAC).

The incumbent is expected to meet the requirements outlined in the Lodging Career Path Guide

Specialized experience must demonstrate the following:

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

Education

Additional information

We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Salary is dependent on experience and/or education.

For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@ nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

USAJobs Resume

Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.

If claiming Veteran's Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.

If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.

If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.

If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.