Restaurant Manager

Employer
BJ's Restaurants
Location
Towson, MD
Posted
Jul 16, 2019
Closes
Jul 19, 2019
Ref
212125673
Industry
Restaurant
Hours
Full Time
RESTAURANT MANAGER BJ's Restaurants is always looking for talented, passion-driven managers to join our Operations Teams throughout the country. Purpose:The Restaurant Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include hiring, managing, supervising and training restaurant team members and ensuring a Gold Standard guest experience. All management positions at BJ's Restaurants are classified as exempt. As an exempt manager, you must spend more than 50% of your time performing managerial duties and must regularly exercise independent judgment and discretion on matters of consequence to the restaurant. Duties & Responsibilities: Operational Execution Perform Open / Mid-Day / Closing dutiesConduct daily briefings on matters of importance to the teamManage all necessary repair and maintenance issuesManage the Restaurant Risk Review audit process and implement necessary changesManage local restaurant marketing, sales building, and community involvementFacilitate and participate in Continued Education ProgramExercise discretion and independent judgmentEnsure 100% compliance with all Company policies and lawsMake recommendations concerning development, promotion, and disciplinary action affecting team membersMake hiring and termination recommendations to General ManagerCooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant Food & Beverage Execution Ensure safety & sanitationMonitor food and beverage quality and executionConduct Quarterly Food ReviewsPrepare and receive orders of food and beveragesConduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changesMonitor and validate daily prep production Team Member Relations Coach, mentor, and discipline hourly team membersMonitor facilitate team member recognition Service Execution and Guest Relations Train, coach and develop team members to ensure they are providing Gold Standard service to BJ's guestsManage guest relations and guest recoveryNecessary Skills and Requirements:A minimum of two years full service, high volume, casual dining restaurant management experienceHigh personal integrity, professionalism and maturityAbility to work in a fast-paced environmentSolid relationship management and performance management skillsAbility to motivate and direct team members and work effectively in management teamExceptional interpersonal skills, with a focus on listening and questioning skillsStrong writing and documentation skillsAbility to absorb and retain information quicklyKeen attention to detailProven problem-solving abilitiesExceptional guest service orientationAbility to stand and walk around a restaurant to supervise operations for 8-10 hoursAbility to lift 50 poundsAbility to bend, stoop, and raise arms above head on occasionSalary: Commensurate with experience

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