This position is responsible for maintaining optimum performance of the University’s network to include both wired and wireless infrastructure.

In addition the position will perform routine testing and analysis of all elements of the network infrastructure including power, software, network equipment, remote, and broadband network equipment. This position will utilize software and hardware tools to identify and diagnose problems and factors affecting the network performance, .

The campus network is a converged network that requires disciplined support and a strong propensity towards IT project management. A good understanding of campus Network Operations Center (NOC) functions along with an expertise to utilize network management systems is critical.

Minimum qualifications

EDUCATION AND EXPERIENCE

Bachelor’s degree from an accredited college or university, or equivalent combination of education and relevant experience.

and

Two to three years of demonstrated experience in enterprise data networks and utilization of a network management system is needed.

KNOWLEDGE, SKILLS AND ABILITIES

Familiarity with wireless (802.11) authentication, security and IOS, Cisco IOS software and Catalyst OS interfaces, Windows OS, Mac OS and user level familiarity with Unix OS.

Strong communication and interpersonal skills as well as some level of project management.

Willing to work different shifts between the hours of 7am and 11pm . On-call network support may be required. Additional time may be required as needed or directed by management.

Ability to demonstrate a strong knowledge of and support for a predominately Cisco environment, a working knowledge of network testing equipment, and familiarity with campus wiring, including fiber optics.

Preferences

CCNA preferred.

Experience with providing coverage for the campus Network Operations Center (NOC) call handling, troubleshooting, administration systems including, trouble ticketing system (ServiceNow), network management system (Spectrum), work order system (Pinnacle).

Experience with electrical power and with supporting a large wireless system.

Additional certifications: must have a current valid Driver’s License.

Additional information: this position does not provide sponsorship for Visas.

Physical demands: incumbent will be required to perform “on-call” duties required to maintain various networks. Some stress factors may be involved due to the nature of the operation and the complexity of duties.  This job requires the ability to install networking equipment that includes climbing ladders, lifting network equipment, working with hand tools, and accessing mechanical rooms. Must have the ability to drive a State vehicle.

Best consideration date: 08/05/2019 or open until filled

Please, apply at: https://ejobs.umd.edu/postings/71677

EOE/AA