Executive Director- Residential Programs

Pyramid Healthcare
Baltimore, MD
Jul 14, 2019
Jul 16, 2019
Full Time
Deliverables/Principal Results Expected Responsible for the operational, financial, clinical, and regulatory oversight of a residential substance abuse treatment facility. Establishes and executes a strategic plan to promote program growth and respond to changes in the marketplace. Develops a management team capable of critical thinking, strong employee relations, and effective teamwork. Entrusts managers with responsibility for employee screening and selection, orientation training and development, performance management, and other employee functions. Reports and manages key performance indicators such as EPOB, ADC, Payer Mix, Discharge Outcomes, and Internal Engagement. Leads and participates in Performance Improvement initiatives. Maintains a highly interactive relationship with the organization's support services as well as external stakeholders, and carries out related assignments as needed. Participates in Operations meetings and other organizational work groups and task forces. Ensures programming and operations of the facility meet regulatory and accreditation standards. Establishes a welcoming environment and strong customer service focus at the facility. Establishes and follows systems of communication and collaboration between Call Center, Admissions, Marketing and operations. Establishes and maintains effective working relationship with physicians, referral sources, families, and other stakeholders. Models Pyramid's Core Values and maintains a workplace environment that exemplifies those values. Promotes the use of Core Values as guidance for facility decision-making. Organizational Collaboration Communicates information to the organization openly and honestly in a timely and organized fashion. (weekly reports, include others in emails) Establishes and maintains positive and effective working relationships with organizational leadership in the areas of finance, marketing/needs assessment, clinical, compliance, and HR. Strategic Planning Oversees the development and execution of annual goals Communicates to the treatment team how their program fits into the continuum of care and ensures the system is fully utilized Implements new programs and services growing out of the strategic planning process Program Development and Management Develops, implements and supervises programming that is consistent with the organization's mission and that meet the needs of the organization's constituents and communities Ensures accessibility of services to the organization's constituents Ensures ongoing program supervision and training for all program staff Maintains a system of quality operational and clinical record keeping and documentation. Encourages and supports all staff in updating their skills and knowledge to ensure the most effective services Financial Management Oversees development of an annual program budget Uses program budget to guide program expenditures Prepares monthly operating report addressing budget variances Staff Management and Relations Sets clear performance expectations and goals for all team members Establishes clear patterns of authority, responsibility, supervision, and communication with staff, including regular documented staff meetings and individual supervision with direct reports Delegates authority and monitors results regularly Communicates necessary information in a timely and organized manner and invites and responds to staff needs and feedback in a timely manner Utilizes organization's HR policies and procedures, appraisal program and support personnel Provides coaching and feedback Provides an open door environment and is present and visible in the treatment areas during all shifts Leadership and Relations with staff Models behaviors and attitudes which promote individual responsibility, programmatic and professional excellence, and Pyramid's Core Values Facilitates Teamwork and Collaboration Encourages innovative thinking and solutions, and effectively incorporates the ideas and contributions of others Shares knowledge with others Delivers on commitments Demonstrates an ability to foresee problems and utilize preventative problem-solving strategies. Community Relations Develops effective working relationships within the behavioral health service delivery system to ensure that the program remains a significant player within the community Other duties as assigned. Technical Competencies Strong leadership background with demonstrated results managing large facilities or organizations. Demonstrates critical thinking, sound reasoning and judgment. Experience with P&L and financial analysis; development of effective systems, and management/leadership training. Comprehensive knowledge of HIPAA, DDAP/OMHSAS/DPW licensing, and CARF regulations.RequirementsEducation, Experience At least 3-5 years of management experience required. Experience managing large or multiple healthcare programs preferred.Minimum of a Bachelor's Degree from an accredited college with a major in chemical dependency, health administration, psychology, social work, counseling, nursing, or other related field.Benefits Medical Insurance Dental Insurance Vision Insurance Employee Assistance Program PTO 401k Life Insurance Education Reimbursement Employee Discounts

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