Position: Maintenance Technician I Reports to: Senior Property Manager; VP, Engineering Direct reports: none Position Objective: The Maintenance Technician I is responsible for working directly with the property and engineering management leadership and teams in implementing and maintaining the building management system, preventative maintenance, operating objectives and quality standards. All maintenance staff will work in a manner to protect the building asset and the value of the property. This position has a high level of customer interaction and customer service requirements. Duties include, but are not limited to: Respond to maintenance requests/service tickets on a timely basis. Perform plumbing, electrical or HVAC requirements of the building. Communicate escalated concerns to Chief Engineer, using best judgement in asking for assistance or additional help to resolve an issue. Participate in proactive and preventative maintenance programs on an on-going basis. Assist in the maintenance of chillers, pumps, VaVs, cooling tower equipment. Perform basic plumbing, drywall, carpet, tile repairs and any other basic maintenance repairs. Monitor and adjust all mechanical equipment as needed or required by the VP of Engineering, control gauges, thermostats, diffusers and other equipment. Inspect generator room, fire pump room, mechanical rooms, cooling tower, all motors, house pumps and sump pumps. Document and report activities within the building, communicating with the property management and engineering teams for efficient and effective building operations. Troubleshoot, evaluate and make recommendations to upgrade maintenance equipment or implement savings opportunities whenever possible. Respond immediately to emergency situations, assisting as directed. Inspect building grounds, equipment for safety regulation and operations. Ensure the building is safe for pedestrian traffic always. Remove an/or treat surfaces for snow, ice or debree which may impact walkways, ramps, or entrances/exits. Practice safe work habits; comply with DC regulations and applicable codes and Company directives as related to building operations. Develop and maintain positive relationships with internal/external customers and vendors. Act as full member of the Building Team, fostering relationships with vendors and housekeeping staff and property managers. Requirements: 2+ years in building maintenance as a building porter or entry level maintenance technician Hands on basic maintenance skills: basic plumbing, basic electric, drywall, tile, painting, etc. Very high level of customer service required. Ability to manage multiple priorities, able to determine escalated concerns and adjust accordingly Utilize computer/phone apps for service tickets, emails, company initiatives & energy management Must be available after hours for emergency calls and arrive early for inclement weather events to secure the building, walkways, entrances/exits. Strong verbal and written English communication skills. This position has the following physical requirements: Must be able to lift up to 50 lbs. as needed This position does require exposure to the elements and possible inclement weather. Must be able to walk, stand, sit, crouch, reach, kneel, crawl, climb (ladder included), and carry materials on a daily basis. The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan. To apply , contact Kathy Murphy at kathy.murphy@towercompanies.com The Tower Companies and its affiliates, are equal opportunity employers. EOE