Front of House Team Member
- Employer
- Chick-fil-A Franchise
- Location
- Bowie, MD
- Closing date
- Jul 19, 2019
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- Industry
- Hospitality and Tourism
- Function
- Accountant, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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1. Provide ReMarkable ServiceProvide a professional and guest friendly interactionUse the language of hospitality throughout the guest experienceEffectively take orders and help answer guest questions throughout the transactionFocus on and ensure accuracy of all ordersCommunicate effectively with the kitchen and with the guest about wait timesGo above and beyond the service expectations of each and every guest2. Maintain and Provide an Excellent EnvironmentEnsure and maintain a clean dining environment, including outside of the restaurantEnsure a clean and inviting playground areaActively work to maintain the highest possible cleanliness standards3. Exhibit Proficient Understanding of the Chick-fil-A BrandStay current on knowledge of marketing events and sampling opportunities for customersClearly and accurately articulate to the guest about the menu, including answering guest questions and suggestive sellingPossess knowledge of and ability to help guests with Chick-fil-A's digital platforms, including Chick-fil-A app, mobile ordering, and Apple Pay
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