Skip to main content

This job has expired

Supervisor, Transit Field Operations

Employer
Washington Metropolitan Area Transit Authority
Location
MD
Closing date
Jul 18, 2019

Job Details

MINIMUM QUALIFICATIONS

Education
  • High School Diploma or GED with at least 7 years of experience in the mass transit industry (bus or rail operations).

Experience
  • Prior experience as a Transit Operator (Bus or Rail).

Certification/Licensure
  • Must hold a valid driver's license with CDL passenger endorsement to operate buses in the event of an emergency. Must be able to operate a WMATA motor vehicle.

Preferred
  • Bachelor's Degree in Transportation, Communications or Business Administration
  • 3 years of experience in the Transit Industry as a Transit Operator (Bus or Rail), Depot Clerk or Transit Operations Supervisor.
  • Incident/Accident investigations experience

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

SUMMARY

Oversees and maintains the safe and scheduled operations of bus services. Monitors and evaluates Bus Operators' on time performance; enforces operating rules, regulations and company policies; documents operating infractions such as unsafe operation, schedule adherence, cut trips, unauthorized uniform, and electronic equipment, while providing ongoing coaching and counseling. Conducts accident investigations, determines the need for Federal Transportation Administration's (FTA) drug and alcohol testing and provides assistance to WMATA customers.

Responsible for assigned bus routes, monitors, anticipates and identifies issues and problems that impact system operations. Investigates WMATA bus and non-revenue vehicle accidents, completes appropriate reports in a timely manner. Provides shuttle service to support Rail during emergencies. Participates in the training of new Transit Field Operations Supervisors. Attends Division Safety and local community meetings.

ESSENTIAL FUNCTIONS
  • Investigates WMATA bus and non-revenue vehicle accidents, determines if FTA/ WMATA policy testing is required, transports to WMATA's testing facility, and completes report.
  • Supervises Bus Operators, monitors and evaluates in-service performance, provides additional instruction and positive feedback, recommends additional training when needed, and documents information used for progressive discipline in conformance with District policies and Collective Bargaining Agreement.
  • Oversees and maintains the safe and scheduled operation of the Authority's transit vehicles within the jurisdictions, and ensures passenger loads are within designated parameters.
  • Enforces WMATA policies, standard operating procedures and rules and regulations.
  • Responds to customers' needs/complaints, Operator/Passenger disputes and participates in unemployment and arbitration hearings.
  • Maintains contact with Operations Control Center via radio, cell-phone, and laptop computer, in order to receive and/or transmit information; interacts with customers, and officials of law enforcement, utilities, and schools, as needs dictate.
  • Operates two-way radio systems, regular telephones, and cell phones to receive, record, and assist with incidents, such as assistance from agencies of various jurisdictions, including Police, Fire, and Sheriff's departments, as needed.
  • Operates multiple computer systems and monitors information from various sources, such as OrbCad, NextBus, traffic information and live video. Investigates problems and anomalies; and interacts pro-actively with Bus Operators, field Transportation Supervisors, and Maintenance Staff.
  • Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems; reports discrepancies and/or unsafe conditions to appropriate personnel; and recommends and implements corrective actions.

OTHER FUNCTIONS
  • Trains new Transit Field Operations Supervisors.
  • Coordinates with Bus Planning to recommend schedule and routing adjustments.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report

Closing :

Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview .

Company

The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm

 

 

Company info
Website
Location
600 Fifth St. NW
Washington
DC
20001
US

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert