Duties

Summary

You will serve as an Operations and Rotation Specialist for the Small Business Administration (SBA), Office of Disaster Assistance (ODA), Damage Verification Center - DVC in Herndon, Virginia. This position is responsible for maintaining constant communications and coordination with Quality Control and Training, Program Support Office, and PM's to ensure training efforts, geographical field assignments, and appropriate levels of difficulty in assignments are aligned.
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Responsibilities

As an Operations and Rotation Specialist at the GS-0301-11/12, some of your typical work assignments may include:

• Coordinate with the Operations, Production, Quality Control and Training, and Program Support Managers to ensure that staff members are ready for field deployment.
• Develop and implement rotation plans/schedules, including activation and deactivation of staff members.
• Maintain electronic database(s) containing detailed staffing records, including contact information, time and duration of previous deployments, and current availability.
• Once a disaster is declared, work with other teams to develop a comprehensive resource plan for approval that includes staffing, supplies, computers, travel arrangements, and accommodation arrangements.
• Make recommendations related to staff rotations and optimal team member distribution based on previous deployment, experience level and availability; advise manager on staffing deficiencies.
• Prepare/develop specific staffing-related reports and disseminate to managers as needed; recommend organizational/process improvements.

IMPORTANT NOTES:

• This is a Cadre position, which is a competitive service status position with a full-time seasonal work schedule. Although highly unlikely, depending on the level of disaster activity, you may be placed in a non-duty status if there is insufficient work. This would be extremely unusual and has not occurred in numerous years.
• Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required during heightened disaster activity.
• This position is also being announced under Delegated Examining Procedures, announcement # DE-19-057-DVC-10541502.

Travel Required

Occasional travel - On occasion, especially during times of substantial disaster activity, you may be required to work overtime and/or travel with little or no advance notice.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• Credit Score must be at least 500.
• You may be required to complete a one-year probationary period.
• You must meet time-in-grade requirements by the closing date.

Qualifications

Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.
Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. However, if you have separated from the Federal Government for at least 52 weeks, you are not subject to the Time-in-Grade requirement.

Time-In-Grade Requirement:
GS-11: Must have held grade GS-09 for 52 weeks
GS-12: Must have held grade GS-11 for 52 weeks

You may qualify based on experience, education or a combination of both.

Experience:
To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.

You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.

GS-11: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:

*Recommending operating procedures, processes, or organizational changes;
*Developing or maintaining electronic databases; and
*Communicating orally and in writing with internal and external customers to provide or obtain information.

GS-12: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-11 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:

*Recommending operating procedures, processes, or organizational changes;
*Developing or maintaining electronic databases;
*Communicating orally and in writing with internal and external customers to provide or obtain information; and
*Analyzing data and making recommendations or decisions concerning staffing requirements.

Education

If qualifying based on education, you must submit transcripts by the closing date of this announcement or you will not be found eligible.

GS-11: Must have a Ph.D. or equivalent doctoral degree in a related field from an accredited college or university or three full years (54 semester hours or equivalent) of related progressively higher level graduate education leading to such a degree.

OR

A combination of experience and education as indicated above.

GS-12: There is no educational substitute for this grade level.

Additional information

If selected for this position, you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.

By applying for this position with SBA's Office of Disaster Assistance, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster.

DVC is located in the business area of Herndon, VA. It is conveniently located near various eateries and shops and is accessible via public transportation.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Small Business Administration is committed to building a high-performing, 21st century workforce that possesses the following core attributes: cultural astuteness, technological proficiency, articulate, strong writing capabilities, superior conflict resolution skills, and exceptional presentation skills. Candidates should be prepared as they may be further evaluated on these attributes throughout the application and selection process.

Your application and resume will be compared to the answer you give to the minimum qualification question (s) on the assessment questionnaire. Your application will be reviewed to determine if you meet all the Specialized Experience required at each grade level. If you do not, you will be rated "Ineligible". If you are minimally qualified you will receive a numeric rating which is based on your responses to the questionnaire, including any narrative responses. The numeric score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your score can and may be adjusted downward to reflect the submitted application material.

Your qualifications will be evaluated on the following competencies:
Administration and Management, Manages and Organizes Information, and Planning and Evaluating

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

Required Documents
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume showing hours worked per week, dates of employment, and duties performed.
2. Completed Questionnaire

• Preview at: https://apply.usastaffing.gov/ViewQuestionnaire/10541495

3. Other supporting documents, such as:

• College Transcript(s), if qualifying based on education.
  • Unofficial transcripts may be submitted during the application process; however, official transcripts will be required if selected.
• Veterans' documentation, if applicable (e.g. DD-214 Member Copy 4 or other DD-214 copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
• Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
• If you are a current or former Federal employee, submit a copy of your official SF-50 or other official "Notification of Personnel Action" document that shows the following information to verify your eligibility for consideration as a status applicant:
  • your appointment in the competitive or excepted service
  • tenure
  • grade, step and salary
  • highest grade held or full performance level of current or prior position (as applicable).

DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.

Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.
ELIGIBILITY INFORMATION:
1. Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP):
If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. In addition to meeting all qualification requirements and selective placement factors (if applicable), CTAP/ICTAP eligibles must meet the Well-Qualified criteria for the position in order to be given priority consideration. Information about CTAP and ICTAP eligibility is also on OPM's Career Transition Resources website at: CTAP/ICTAP.
2. If you are a veteran applying under the Veterans Employment Opportunity Act (VEOA) Appointing Authority or for any other Appointment based on your military service, you must submit a copy of your DD-214 or other proof of creditable service.
3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.